Multi-Unit QSR Area Manager - Lead Teams & Service

Pegacorn; Selangor; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading fast-food franchise is seeking an experienced Area Manager to oversee operations at multiple restaurant locations in Malaysia, Selangor. The Area Manager will ensure operational excellence, manage staff, and maintain high customer service standards. This role requires strong leadership and problem-solving skills, as well as previous experience in the fast-food or QSR industry. Candidates must be willing to travel and work flexible hours, including weekends and public holidays.

Qualifications

• Previous experience as an Area Manager or similar role in the fast-food chain or QSR industry.
• Strong leadership, team-building, and interpersonal skills.
• Must be able to work flexible hours including public holidays and weekends.

Responsibilities

• Oversee multiple restaurant locations ensuring compliance with operational standards.
• Monitor and manage operational performance including sales and profitability.
• Coach and train managers and staff for operational excellence.

Skills

Leadership

Team-building

Customer service

Problem-solving

Education

Diploma or equivalent

College degree preferred

Tools

Point of Sale system

Job description

A leading fast-food franchise is seeking an experienced Area Manager to oversee operations at multiple restaurant locations in Malaysia, Selangor. The Area Manager will ensure operational excellence, manage staff, and maintain high customer service standards. This role requires strong leadership and problem-solving skills, as well as previous experience in the fast-food or QSR industry. Candidates must be willing to travel and work flexible hours, including weekends and public holidays.