MSP Operations Specialist — BAU, UAT & Invoicing

PERSOL APAC BUSINESS SUPPORT SERVICES SDN BHD; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading business support services company based in Kuala Lumpur is seeking an operational support professional. The role involves providing client VMS support, managing invoicing activities, preparing monthly reports, and conducting User Acceptance Testing on new technology features. Ideal candidates will have a diploma in Business or Operations and relevant experience in an MSP environment. Strong problem-solving and communication skills are essential for success in this role.

Qualifications

• Experience in MSP, staffing, or workforce management environments.
• Strong understanding of invoicing and data validation.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Provide detailed client VMS support and operational query management.
• Prepare and distribute monthly reporting packs.
• Conduct User Acceptance Testing on new technology features.

Skills

Operational support

Error analysis

Stakeholder management

Problem-solving

Communication skills

Education

Diploma or equivalent in Business, Operations, or Project/Program Management

Job description

A leading business support services company based in Kuala Lumpur is seeking an operational support professional. The role involves providing client VMS support, managing invoicing activities, preparing monthly reports, and conducting User Acceptance Testing on new technology features. Ideal candidates will have a diploma in Business or Operations and relevant experience in an MSP environment. Strong problem-solving and communication skills are essential for success in this role.