Mortgage Specialist / Loan Relationship Manager

CY Academy Group; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

A growing fintech company in Malaysia is seeking a Chinese-speaking Mortgage Specialist / Loan Relationship Manager to enhance its digital finance platform. The successful candidate will assess clients' financial situations, manage loan applications, and foster relationships with banks while ensuring a seamless client experience. Strong expertise in mortgage and loan services is essential, along with proficiency in digital systems. This role offers opportunities for career growth and performance-based rewards.

Benefits

Exposure to multiple banks and financing products

Career growth opportunities

Performance-based rewards

Qualifications

• Proven experience in mortgage or loan processing, preferably in a fintech or banking environment.
• Strong communication and coordination skills to manage client relationships effectively.

Responsibilities

• Assess clients' financial profiles and recommend suitable loan structures.
• Manage end-to-end loan applications and coordinate with banking partners.
• Ensure smooth approval and disbursement processes for clients.

Skills

Mandarin / Chinese speaking

Loan processing

Client handling skills

Digital system proficiency

Job description

Mortgage Specialist / Loan Relationship Manager

We are a fast-growing fintech company looking for a Chinese-speaking Mortgage Specialist / Loan Relationship Manager to support our expanding digital finance platform. This role focuses on mortgage and financing solutions, client advisory, and close collaboration with banks and financial institutions.

You will be responsible for assessing clients’ financial profiles, recommending suitable loan structures, managing end-to-end loan applications, and ensuring smooth approval and disbursement processes. The role also involves maintaining strong relationships with banking partners, handling documentation, and providing a high-quality client experience through our fintech systems and tools.

This position is ideal for candidates who are familiar with home loans, refinancing, or financing advisory, and who are comfortable working in a tech-driven, fast-paced fintech environment.

Requirements

• Mandarin / Chinese speaking is mandatory (to liaise with Chinese-speaking clients)
• Experience in mortgage, loan processing, banking, or financial services
• Familiar with home loans, refinancing, or financing products
• Strong communication, coordination, and client-handling skills
• Comfortable using digital systems and fintech platforms

Why Join Us

• Direct exposure to multiple banks and financing products
• Career growth in a fast-scaling financial technology company
• Performance-based rewards and professional development