MNC/SSC - Accounts Receivable Specialist (AR/OTC)

Agensi Pekerjaan Ambition Group Malaysia Sdn Bhd; Selangor; On-site; MYR 50,000 - 70,000; Full time

Job summary

A global business services leader in Selangor is seeking an experienced Accounts Receivable Specialist. The role involves managing the end-to-end AR process, focusing on collections and credit management. Candidates should have a Bachelor's degree and 2-4 years of relevant experience. Proficiency in SAP and strong analytical skills are required. This role offers opportunities in a diverse and collaborative work environment.

Qualifications

• 2-4 years of experience in Accounts Receivable or a related finance role within SSC/BPO/multinational environments.
• Proficiency in SAP or similar ERP systems.
• Strong analytical and problem-solving abilities with high attention to detail.

Responsibilities

• Manage core AR activities including collections, credit control, dispute management, and cash application.
• Ensure timely allocation of incoming payments and accurate maintenance of customer accounts.
• Perform regular account reconciliations and proactively resolve payment discrepancies.

Skills

Analytical skills

Problem-solving

Stakeholder management

Attention to detail

Education

Bachelor's degree in Accounting, Finance, Business, or related field

Tools

SAP

Job description

MNC/SSC - Accounts Receivable Specialist (AR/OTC)

Our client is a globally renowned Global Business Services (GBS) organization and a top leader in its industry. The company is known for its diverse, inclusive, and collaborative work culture that promotes integrity, teamwork, and continuous professional development.

They are expanding their Regional Shared Services Centre and are currently hiring for an Accounts Receivable Specialist to support their growing operations.

Role Overview

In this role, you will be responsible for managing the end-to-end Accounts Receivable (AR) process, focusing on collections, credit management, dispute resolution, cash application, and reconciliation activities. You will work closely with internal stakeholders and customers to ensure timely payment, accurate reporting, and strong AR controls. The position also involves supporting audit activities and contributing to process improvements within the AR function.

Key Responsibilities

• Manage core AR activities including collections, credit control, dispute management, and cash application.
• Ensure timely allocation of incoming payments and accurate maintenance of customer accounts.
• Perform regular account reconciliations and proactively resolve payment discrepancies.
• Conduct credit risk assessments and monitor customer credit exposure.
• Investigate customer claims, identify root causes, and process necessary adjustments or credit notes.
• Work with internal teams to resolve disputes, improve processes, and enhance customer satisfaction.
• Prepare and update AR aging reports, ensuring accuracy and compliance with internal controls.
• Support month-end closing, reporting tasks, and internal/external audit requirements.

Requirements

• Bachelor's degree in Accounting, Finance, Business, or a related field.
• 2-4 years of experience in Accounts Receivable or a related finance role within SSC/BPO/multinational environments.
• Proficiency in SAP or similar ERP systems.
• Strong analytical and problem‑solving abilities with high attention to detail.
• Excellent communication and stakeholder‑management skills.
• Proactive, organized, and able to work independently in a fast‑paced environment.