Mid Valley Southkey Retail Sales Associate

Oriental Coffee International; Johor Bahru; On-site; MYR 20,000 - 100,000; Full time

Job summary

A well-known restaurant brand is seeking an energetic individual to promote merchandise at events and in-store. Responsibilities include setting up displays, providing excellent customer service, and engaging customers with product benefits. Ideal candidates should have experience in promotions or retail, possess strong communication and interpersonal skills, and be able to work during special events. This role offers an engaging environment focused on food and hospitality.

Qualifications

• Previous experience in promotions, retail, or customer-facing roles preferred.
• Confident, energetic, and engaging personality.
• Ability to work evenings, weekends, and during special events.

Responsibilities

• Promote restaurant-branded merchandise to in-store guests and at off-site events.
• Set up and maintain attractive merchandise displays.
• Provide excellent customer service, answer product-related questions.

Skills

Strong communication skills

Interpersonal skills

Sales skills

Job description

Actively promote restaurant-branded merchandise to in-store guests and at off-site events/pop-ups.

Set up and maintain attractive merchandise displays in the restaurant and at promotional locations.

Approach customers and share product benefits, stories, and usage tips to encourage purchases.

Provide excellent customer service, answer product-related questions, and handle transactions when needed.

Gather customer feedback and share insights with the marketing and product development teams.

Support marketing campaigns and social promotions by encouraging photo ops and user-generated content.

Maintain inventory levels and ensure merchandise is properly tagged, stocked, and displayed.

Represent the restaurant brand professionally at all times.

Job Requirement:

Previous experience in promotions, retail, or customer-facing roles preferred.

Strong communication and interpersonal skills.

Confident, energetic, and engaging personality.

Passion for food, hospitality, and storytelling.

Ability to work evenings, weekends, and during special events.

Basic sales skills and familiarity with POS systems is a plus.