Merchant Relations & Growth Executive

Aeon Credit Service; Kuantan; On-site; MYR 100,000 - 150,000; Full time

Job summary

A financial services company in Pahang, Kuantan is looking for a Junior Executive to foster relationships with merchants and handle customer complaints. Ideal candidates should hold an Advanced Diploma or Bachelor's Degree in Business or Marketing. Mandarin proficiency is a plus. Responsibilities include conducting training and gathering market information. The position requires travel and ownership of transport. Join us to enhance merchant loyalty and operational success.

Qualifications

• Possess at least an Advanced Diploma, Bachelor's Degree, or equivalent in Business Studies or Marketing.
• Ability to converse in Mandarin is an advantage.
• Own transport and willing to travel.

Responsibilities

• Create and build relationships with merchants for loyalty.
• Handle merchant complaints and feedback.
• Gather market information on competitors and customers.
• Conduct training sessions for merchants.

Skills

Relationship management

Customer service

Market research

Training

Education

Advanced Diploma/Bachelor's Degree in Business or Marketing

Job description

A financial services company in Pahang, Kuantan is looking for a Junior Executive to foster relationships with merchants and handle customer complaints. Ideal candidates should hold an Advanced Diploma or Bachelor's Degree in Business or Marketing. Mandarin proficiency is a plus. Responsibilities include conducting training and gathering market information. The position requires travel and ownership of transport. Join us to enhance merchant loyalty and operational success.