Merchant Acquisition Specialist

TopNotch HR Consulting Firm; Kuala Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading consulting firm in Kuala Selangor is seeking a sales associate to oversee business improvement projects for GrabFood. The role involves presenting dine-in deals to merchants, conducting market research, and managing contracts through CRM tools. Ideal candidates should possess excellent communication skills in English and Bahasa Malaysia, be organized, and thrive in a fast-paced environment. No prior experience is necessary, although experience in the F&B industry is a plus.

Qualifications

• Professional certifications acceptable, with no required experience but a plus for F&B industry.
• Demonstrated ability to work effectively across internal and external organizations.
• Ability to identify and provide comprehensive solutions for varying customer needs.

Responsibilities

• Present and sell GrabFood’s Dine‑in Deals to merchants.
• Responsible for contract review and submission via CRM tools.
• Conduct market research to identify selling possibilities.

Skills

Excellent written and spoken communication skills in both English and Bahasa Malaysia

Excellent communication and interpersonal skills

Ability to speak in other dialects such as Mandarin

Time-oriented and good management skills

Knowledge of Google Suite

Hands-on experience with CRM software

Education

Any professional certification

Job description

TopNotch HR Consulting Firm – Kuala Selangor, Selangor

Overseeing areas in Klang Valley with high potential of business growth with a focus on dine‑in business improvement projects to create value for both merchants and GrabFood Malaysia. This role will be reporting to the Omnicommerce & Merchant Growth Assistant Manager

Day‑to‑day activities:

• Present, promote and sell GrabFood’s Dine‑in Deals and offline solutions to new, existing and prospective merchants
• Responsible for contract review with merchants and contract submission via CRM tools
• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Work closely with the team leader to execute acquisition strategies and initiatives
• Drive growth of selected areas, measured by target deliveries

Must haves:

• Any professional certifications is acceptable
• Years of experience: None - 2 years (Previous sales experience and account management is a plus, but not required). Experience in F&B industry is a plus
• Excellent written and spoken communication skills in both English and Bahasa Malaysia
• Ability to speak in other dialects such as Mandarin is an added advantage
• Excellent communication and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs
• Excellent knowledge of Google Suite and hands‑on experience with CRM software is a
• Demonstrated ability to work effectively across internal and external organizations
• Have a competitive edge and thrive in a team environment
• Be very organized and communicate well
• Energetic, enthusiastic and calm even in a dynamic and fast paced environment
• A highly independent and individual with excellent team‑working skills
• Attention to details, able to understand processes and adapt to tracking own work systematically and accurately
• Time‑oriented, good management skills with ability to hit goals within set deadlines

Location & Duration of the Assignment (in Weeks or Months): Klang Valley

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .