Member Experience & Administration Coordinator

CMX People Sdn. Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A business process outsourcing company in Kuala Lumpur is seeking a Member Experience & Administration Coordinator to manage quarterly events and provide support to senior IT leaders. The ideal candidate is highly organised, detail-oriented, and tech-savvy, with excellent communication skills. This role involves planning logistics, coordinating with participants, and ensuring smooth operations. A salary of up to RM5,000 monthly is offered, depending on experience.

Benefits

Career growth opportunities

Collaborative team environment

Exposure to senior business leaders

Qualifications

• Highly organised with excellent time management skills.
• Exceptional written and verbal communication in English.
• Detail-focused and accurate in all aspects of work.
• Experience in event coordination or logistics is a plus.

Responsibilities

• Plan and manage quarterly peer group meetings.
• Be the main point of contact for participants.
• Handle event logistics and documentation.
• Administer the Digital Hub event setup and support.
• Coordinate with vendors for content delivery.

Skills

Organisational skills

Excellent written and verbal communication

Detail-focused

Tech-savvy (Microsoft Office, Mighty Networks)

Service-oriented

Job description

Member Experience & Administration Coordinator

We’re Hiring!! - Member Experience & Administration Coordinator

Ready to join a dynamic team connecting senior IT leaders across Australia, the UK, and Canada? This is your chance to shine coordinating exclusive quarterly events, supporting an established peer network, and delivering experiences that make an impact.

We’re looking for a highly organised, detail-oriented professional who thrives on structure, clear communication, and delivering top-notch service.

What You’ll Do

• Plan and manage quarterly peer group meetings – venues, catering, travel, schedules – the whole package.
• Be the main point of contact for participants: collect dietary requirements, travel preferences, and special requests.
• Handle event logistics and documentation – run sheets, itineraries, reports – with precision.
• Administer our Digital Hub (Mighty Networks) – event setup, onboarding, basic support, posting, cohort admin.
• Coordinate with vendors to ensure timely content delivery.
• Support facilitators with admin and communication tasks across the quarter.
• Document processes to make scaling smooth and efficient.
• Attend weekly L10 Meetings as part of our EOS-driven operations.

About You

• Highly organised with excellent time management.
• Exceptional written and verbal communication in English.
• Detail-focused and accurate in everything you do.
• Tech-savvy: Microsoft Office, Mighty Networks, and other digital tools.
• Professional, service-oriented, and able to juggle multiple priorities.
• Experience in event coordination, executive support, or logistics is a plus.

Why You’ll Love Working With Us

• Work with an international client base and gain exposure to senior business leaders.
• Be part of a collaborative, values-driven team.
• Career growth in a fast-growing business process outsourcing company.
• Salary: Up to RM5,000/month (depending on experience).

If you’re proactive, organised, and passionate about creating outstanding experiences, we want to hear from you!

Apply now with your resume and a short cover letter outlining your relevant experience.

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