Meetings & Events Manager (M/W) Club Med Cherating

Club Med; Ipoh; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading resort company in Malaysia seeks an experienced individual to oversee the 'Meetings and Events' space. The role involves supervising a team, managing economic results, and ensuring customer satisfaction. The ideal candidate is creative, attentive, and highly organized, capable of fostering relationships and optimizing services. This position values inclusivity and welcomes candidates with disabilities.

Qualifications

• Creative with techniques for creating memorable experiences.
• Attentive and capable of offering personalized service.
• Well-organized and detail-oriented.

Responsibilities

• Coordinate and promote the 'Meetings and Events' space.
• Supervise a team of 2 to 10 employees.
• Manage economic and qualitative results of the space.
• Ensure service quality and customer satisfaction.
• Optimize local sales related to meetings and events.

Job description

You are

• Creative and have the techniques required for creating memorable experiences for our guests.
• Attentive, you offer each guest personalised and tailor‑made service.
• Well‑organised, you manage and prioritise your tasks with an eye for detail.
• Smiling and friendly, you ensure our customers feel welcome.

You will

• Coordinate and promote the "Meetings and Events" space within the Resort.
• Supervise a team of 2 to 10 employees.
• Manage the economic and qualitative results of the Resort's Meetings and Events space.
• Ensure the quality of services, customer satisfaction, and customer loyalty.
• Optimize local sales related to Meetings and Events services.
• Collaborate with other departments of the Resort (kitchen, bar, restaurant, sports, events, etc.).
• Maintain good relations with local authorities in collaboration with Management.
• Unite and motivate your teams around defined objectives and support them in their development.
• Ensure compliance with Club Med hygiene and safety rules as well as the maintenance of the property.

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.