Medical Sales Representative (Johor Based)

Merck Gruppe - MSD Sharp & Dohme; Petaling Jaya; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading pharmaceutical company in Petaling Jaya is seeking an experienced sales professional to drive business growth through effective territory management and strong relationship building with healthcare professionals. The ideal candidate will have a background in pharmaceutical sales with a minimum of 3 years experience and a degree in a relevant field. This role offers a hybrid work arrangement and the opportunity to significantly impact patient care.

Qualifications

• Minimum 3 years pharmaceutical sales experience in the Pharmaceutical industry.
• Experience in NMBA, Antibiotic, and Anti-fungal is an added advantage.
• Strong presentation skills and customer focus.

Responsibilities

• Achieve strategic objectives for market growth and sales growth.
• Proactively plan and optimize overall sales results performance.
• Detail, promote and sell products to healthcare professionals.

Skills

Account Management

Customer Experience Management

Pharmaceutical Sales

Project Management

Relationship Building

Education

Degree in Pharmacy/Biomedical Science/Microbiology

Job description

Job Description

Strategic Sales Objectives & Sales Expertise (50%)

• To achieve strategic objectives as required by the franchise (e.g. market growth, sales growth, growth of accounts, formulary listings, new product market priming)
• Demonstrate high level of sales expertise and relationship management (through product & TA knowledge; selling skills, product presentation skills & managing customers)
• Be accountable for sales, activities and compliance within the assigned territory

Territory & Account Management (50%)

• Proactively plan and optimize overall sales results performance through effective territory management
• Demonstrate ability to resolve problems in timely manner, escape issues early
• Effective planning & execution of marketing/promotional activities according to plan (eg Focus Group Meeting, Lunch & Learn, Scientific leader engagement program & digital programs execution)
• Ensure timely submission and approval of documentations & reports for activities
• Build and execute account plans for key accounts, through in-depth understanding of customers (profile/behavior/influence network/needs etc.)

Education Level

Degree in Pharmacy/ Biomedical Science/ Microbiology/Science/min 10 year in Pharmaceutical. Our Sales team supports our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems meet the goals of the patients in their communities.

Overall Job Purpose

• Detail, promote and sell our company’s products to the private or government healthcare professionals. The primary focus of activities is to drive business for products through building relationship with key stakeholders within the account.
• Achieve maximal sales and market share through personal promotion that is targeted and tailored for customers that benefits patients and adheres to ethical standards. Build and execute account management plans for top accounts. Ensure timely execution of planned activities.
• 100% compliant with internal medical, legal & compliance processes

Key Responsibilities (include % of time breakdown)

Experience

• Minimum 3 years pharmaceutical sales experience in Pharmaceutical industry
• Experience in NMBA, Antibiotic and Anti fungal is an added advantage
• Strong presentation skills, positive attitude and strong sales achievement
• Strong customer focus and proven relationship building skills
• Good track record in sales, with a history of achieving results
• Experience in handling projects from end to end

Leadership competencies

• Focus on customer & patients
• Drive results, rapid & disciplined decision making
• Demonstrates Ethics and Integrity
• Displays courage & candor
• Fosters collaboration

Functional Competencies

• Self-driven and proactive to manage the dynamics of the cross functional team, including planning & problem solving
• Uses relationship building skills (e.g. opening, need-based selling, intimate customer understanding) to effectively influence the target audiences
• Develops clear call objectives based to obtain the desired behavioral outcome
• Identifies drivers and barriers (opportunities and objections / obstacles) and applies objection handling techniques to lead the discussion process to a positive outcome
• Identifies buying signals and makes a direct and compelling request / recommendation based on the desired behavioral outcome (close the sale)
• … (additional competencies omitted for brevity)

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

Required Skills:

Account Management, Account Management, Business, Customer Experience Management, Customer Feedback, Customer Feedback Analysis, Customer Service, Digital Analytics, Ethical Standards, Healthcare Innovation, Healthcare Sales Management, Inbound Phone Sales, Lead Generation, Marketing Operations, Marketing Strategies, Microbiology, Objection Handling, Pharmaceutical Sales, Project Management, Relationship Building, Sales Documentations, Sales Goal Achievement, Sales Management, Sales Pipeline Management, Sales Proficiency {+ 4 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Employee Status:

Regular

Relocation:

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VISA Sponsorship:

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Travel Requirements:

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Flexible Work Arrangements:

Hybrid

Shift:

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Valid Driving License:

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Hazardous Material(s):

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Job Posting End Date:

12/3/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R350748