Marketing Support Executive (6-months)

Zurich 56 Company Ltd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading company is seeking a Marketing Support Executive for a 6-month contract in Kuala Lumpur. The role involves supporting sales operations, managing customer interactions, and ensuring compliance with governance standards. Ideal candidates will have experience in the insurance industry and administrative roles, contributing to project management and data analysis efforts.

Qualifications

• Min. 2-3 years in an administrative role.
• Experience in the insurance industry preferred.

Responsibilities

• Support sales operations and ensure accurate performance data.
• Manage customer queries regarding products and services.
• Assist in the implementation of compliance and governance.

Skills

Data analysis

Customer service

Project management

Job description

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Marketing Support Executive (6-months)

110643

Job Summary

• Provide support to the sales and distribution teams in relation to activities for which Sales Operations is responsible.
• Ensure the business areas have accurate data on which to monitor and improve sales performance, meet compliance and governance requirements, execute the liaison between field and internal areas in order to deliver high levels of customer service and ensure effective sales performance.

Key Accountabilities:

• Develop, improve, produce and distribute management information including the production of ad hoc requests ensuring accuracy at all times.
• Support distributor remuneration, implementation of sales initiatives, networks, events and systems.
• Support research/analysis around potential business development opportunities.
• Carry out tasks, such as the preparation of documentation, to support the implementation of projects to time and quality standards.
• Resolve operational customer/distributor (or other partner) management activities (e.g. remuneration, sales initiatives, event management, cross-selling), ensuring an efficient and high-quality service is extended to all internal and external customers.
• Assists internal and external customers with questions about the organization´s products and/or services.
• Review, analyze, report and implement Governance and Compliance requirements.

Job Requirements:

• Preferably someone from insurance industry.
• Minimum 2 to 3 years of experience working in administrative role.