Marketing Executive

The Future Brands; Seremban; On-site; MYR 100,000 - 150,000; Full time

Job summary

A growing e-commerce company in Negeri Sembilan is looking for a Live Host Coordinator. The role involves scheduling, monitoring live sessions, planning content, and providing performance feedback to hosts. Ideal candidates will have a diploma or degree in Marketing, solid communication skills, and experience in e-commerce or content creation. This position is vital for enhancing live engagement and requires someone who can thrive in a fast-paced environment.

Qualifications

• Experience in live streaming, e-commerce or content creation is an advantage.
• Able to work under pressure and handle fast-paced operations.
• Organised and responsible with the ability to manage multiple tasks.

Responsibilities

• Prepare and schedule weekly live host timetable for full coverage.
• Monitor live hosts and ensure compliance with SOP and guidelines.
• Work with the content team to prepare listings and visuals.
• Record and update live hosting performance data.
• Communicate closely with other teams for product availability.

Skills

Strong communication

Coordination

Problem-solving

Education

Diploma/Degree in Marketing, Communications or Business

Job description

About Us

Future Brands – Seremban, Negeri Sembilan. We are a fast‑growing e‑commerce company specializing in the development and management of in‑house brands across multiple categories, including Wellness Supplements, Pet Care & Food, Footwear, Personal Care, Fragrance and Confectionery. Our primary sales channels are e‑commerce platforms, with TikTok Shop emerging as our most dynamic growth platform.

Key Responsibilities

A. Live Host Coordination & Support

• Prepare, plan and schedule weekly live host timetable to ensure full coverage.
• Brief hosts on daily/weekly promotions, campaigns, product highlights and talking points.
• Ensure live hosts are well‑prepared before going live (scripts, product info, stock update).
• Provide guidance, coaching and feedback to hosts to improve performance, presentation and engagement skills.
• Assist in solving any issues that arise during live sessions.

B. Live Session Monitoring

• Monitor live hosts during their sessions and ensure they follow SOP, script and guidelines.
• Track daily live performance – GMV, viewer engagement, conversion and live quality.
• Identify areas of improvement and make recommendations to enhance live results.

C. Content Planning & Preparation

• Work with the content team to prepare listings, descriptions, prices, visuals and scripts for live sessions.
• Ensure products are ready and well‑organised before each session.
• Coordinate sample arrangements and product set‑up for live hosts.

D. Performance Reporting

• Record and update daily/weekly live hosting performance data.
• Provide actionable insights to the marketing team and management.
• Highlight issues such as KPI shortfall, poor hosting performance or attendance problems.

E. Team Communication & Cross‑Department Support

• Communicate closely with warehouse, product team and marketing team for product availability and upcoming campaigns.
• Ensure all internal communication between live hosts and the company is clear and accurate.
• Assist in resolving live host scheduling conflicts or urgent manpower changes.

F. Operational & Administrative Tasks

• Ensure all live host SOP, guidelines and KPI documents are followed.
• Assist HR/Management in onboarding new live hosts (training, shadowing, system set‑up).
• Support any marketing tasks such as content planning, campaign execution or admin tasks when required.

Requirements

• Diploma/Degree in Marketing, Communications, Business or related fields.
• Experience in live streaming, e‑commerce or content creation is an added advantage.
• Strong communication, coordination and problem‑solving skills.
• Able to work under pressure and handle fast‑paced live operations.
• Organised, responsible and able to manage multiple tasks at once.