Marketing Executive

Zurich 56 Company Ltd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A reputable financial services firm in Kuala Lumpur is seeking a Marketing Specialist to drive growth through effective risk selection and customer relationship management. The ideal candidate will have a Bachelor's Degree and 2-3 years of experience in marketing, preferably within the insurance or financial services industry. This role emphasizes technical problem-solving and the development of positive customer relations.

Qualifications

• Minimum 2-3 years in marketing, preferably in insurance/takaful/financial services.

Responsibilities

• Manage daily work processes to achieve objectives.
• Lead short-term defined scope projects.
• Develop profitable relationships with customers.
• Assist with loss prevention and claims issues.

Skills

Customer relationship management

Analytical skills

Training and development

Negotiation skills

Education

Bachelor's Degree in Marketing, Business or related field

Job description

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To drive growth and profitability in all assigned products through risk selection, pricing, negotiation, sales, retention, and quality service.

Job Accountabilities - Key Accountabilities

• Actively manage daily work processes of designated territory to achieve operational and strategic objectives. Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products.
• Lead short term (3 to 9 months), defined scope projects.
• Develop and maintain profitable relationships with new and existing customers.
• Assist customers with loss prevention meetings, claims issues, and product training.
• Provide training to customers and Strategic Business Unit personnel on products and services.
• Provide technical advice that enables a customer to solve a problem or improve business.
• Develop and maintain positive customer relationships by meeting regularly with customers when no specific initiative is underway.
• Anticipate customer needs, monitor trends, and recommend changes.
• Resolve technical issues within the function or unit.

Job Requirements

• Education: Bachelor's Degree in Marketing, Business or related field.
• Minimum 2-3 years in marketing, preferably in insurance/takaful/financial services.