Market Research Analyst

Amway Malaysia Indonesia Singapore & Brunei (MISB); Petaling Jaya; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading market research company in Petaling Jaya is looking for a Market Research Specialist. The role involves executing and analyzing in-house market research to support business growth and collaborating with cross-functional teams. Candidates should have expertise in market research principles, quantitative analysis tools, and excellent communication skills in English, Mandarin, and Bahasa.

Qualifications

• Knowledge of quantitative and qualitative market research principles.
• Experienced in quantitative and qualitative analysis.
• Excellent English communication skills; Mandarin and Bahasa are an advantage.

Responsibilities

• Execute and analyze in-house market research.
• Support marketing with research insights.
• Collaborate with teams to uncover business pain points.

Skills

Quantitative analysis

Qualitative market research

SPSS

Qualtrics

M/S Excel

SQL

Analytical skills

Communication skills

Tools

Market research software

Job description

Key Responsibilities

1. Device, execute, analyze and reporting of in-house market research findings to support local market growth
2. Consolidate internal and external research insights as well as extracting business data trend to support in the development of business solutions that address business needs
3. Monitor environmental trend, consumer dynamic, competitive landscape and adjacent industries movements
4. Provide supporting information to marketing in structuring brand building, product positioning and development, portfolio opportunity, value proposition, pricing strategy, business partnership, competitive intelligence, consumer demand and track marketing activities performance
5. Collaborate and/or support with cross-functional team to curate business pain points with insights-driven recommendation
6. Partner with Global Market Research Team in local coordination and customizing locally relevance research findings to support strategy planning
7. Comprehend and articulate ABO business sentiment, strengths and challenges at different levels and provide rational recommendation that can be used to support business growth
8. Identify the gap of expectation and satisfaction of APC to influence business in proposing relevant action plans to continuously improve their shopping experience
9. Key point of contact in dealing with research agency from project briefing, pitching, proposal evaluation, budget negotiation, research execution, internal co-ordination, progress monitoring, analysis and reporting that answers business and research objectives subject to requirement set in any of the business and research activities and may or may not involve in end-to-end activities in dealing with research agency.
10. Support ad-hoc internal business data extraction request from marketing

Required Knowledge, Skills and Abilities:

• Knowledge on principles, practices, analysis procedures and software of quantitative and qualitative market research
• Seasoned in quantitative analysis data software (SPSS, Qualtrics, M/S Excel, OBIEE, SQL etc)
• Experienced in qualitative moderating and insightful reporting skill
• Analytical skills in custom market research and internal business data tracking
• Resourceful in information acquisition such as capable to conduct desk research, retail safari, social media monitoring to identify underlying market and consumer trends etc.
• Proficient oral and written communications skills in English, Mandarin and Bahasa
• Ability to balance competing demands and meet deadlines
• Manages day-to-day activity
• Work together with various levels of internal and external stakeholders, Global Market Research and BI
• Experience in market research agencies and management consultation liaison
• Possess good critical thinking and problem-solving skills to take care of various research subjects