Market Executive

Traveloka; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading travel services company seeks a detail-oriented Market Coordinator in Kuala Lumpur. You will support the Chains Market Management team, ensuring operational efficiency and collaboration with internal teams. The ideal candidate will have a relevant degree and 1–3 years of experience in a fast-paced environment. Strong analytical, organizational, and communication skills are required. This role offers the opportunity to work in a vibrant team focused on growth.

Qualifications

• 1–3 years of experience in e-commerce, travel, hospitality, or similar fast-paced environment.
• Strong analytical skills with the ability to work with data from multiple sources.
• Ability to work independently and collaboratively across teams and regions.

Responsibilities

• Assist in tracking and coordinating the onboarding process of newly acquired chain hotels.
• Provide day-to-day operational assistance to the Market Managers.
• Assist Market Managers in conducting regular pricing checks to ensure rate parity with other OTAs.

Skills

Analytical skills

Attention to detail

Organizational skills

Communication skills

Problem-solving skills

Education

Bachelor’s degree in business, Hospitality, Economics, or related field

Tools

Excel

Google Sheets

BI dashboards like Tableau or CRM tools

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

Job Description

About the Role

We are seeking a detail‑oriented and proactive Market Coordinator to support our Chains Market Management team. The ideal candidate will play a key role in maintaining operational efficiency and overall competitiveness of our hotel portfolio, ensuring seamless collaboration across internal teams and partners.

Key Responsibilities

• Onboarding Support
  • Assist in tracking and coordinating the onboarding process of newly acquired chain hotels.
  • Ensure all property details, content, and payment setups are correctly configured prior to go‑live.
  • Liaise with internal teams and hotel partners to resolve onboarding‑related issues promptly.
• Operational Support
  • Provide day‑to‑day operational assistance to the Market Managers, especially in regions without MM local coverage.
  • Handle administrative and content management tasks to ensure accurate and up‑to‑date property information.
  • Support in resolving VCC/payment issues in collaboration with Finance and Partner Services teams.
• Pricing and Competitiveness
  • Assist Market Managers in conducting regular pricing checks to ensure rate parity with other OTAs.
  • Flag and elevate discrepancies or pricing opportunities to Market Managers.
• Data & Performance Monitoring
  • Monitor supply health metrics to ensure properties remain active, bookable, and competitive.
  • Extract and share raw data from multiple dashboards to identify trends, risks, and opportunities.
  • Assist MMs in preparing presentation materials and help in formatting or refining decks.

Requirements

• Bachelor’s degree in business, Hospitality, Economics, or a related field.
• 1–3 years of experience in e‑commerce, travel, hospitality, or a similar fast‑paced environment.
• Strong analytical skills with the ability to work with data from multiple sources.
• Excellent attention to detail and strong organizational skills.
• Proficiency in Excel/Google Sheets; experience with BI dashboards like Tableau or CRM tools is an advantage.
• Effective communication and problem‑solving skills.
• Ability to work independently and collaborate effectively across teams and regions.

If you like wild growth and working with happy, enthusiastic over‑achievers, you’ll enjoy your career with us!