Market Development Representative

Red Hat; Kuala Lumpur; On-site; MYR 162,000 - 244,000; Full time

Job summary

A leading software company in Kuala Lumpur is seeking a Market Development Representative to enhance customers' digital transformation goals. This role involves qualifying inbound leads, collaborating on outbound campaigns, and nurturing prospective customer relationships. Ideal candidates should have 4+ years of customer-facing experience, excellent communication skills, and a passion for sales and technology. The position offers opportunities for growth in a dynamic environment.

Qualifications

• 4+ years of remote-selling experience with outbound sales success.
• Excellent written and verbal communication skills in English.
• Ability to engage prospects confidently and compellingly.

Responsibilities

• Qualify inbound leads related to technology.
• Collaborate on targeted outbound campaigns.
• Nurture prospective customer relationships.

Skills

Customer-facing experience

Communication skills

Sales and marketing passion

Knowledge of IT buying cycle

Understanding of current technology trends

Education

Bachelor’s degree or technical degree

Job description

The Red Hat Market Development team is looking for a Market Development Representative to join us in Kuala Lumpur, Malaysia. In this role, you will help our current and prospective customers advance their digital transformation goals and be successful in early‑stage projects with Red Hat’s technologies. You’ll speak with technical and business contacts with an interest in new technology and initiatives.

What you will do

• Receive and qualify inbound leads related to your technology area
• Collaborate with the Asia Pacific (APAC) Marketing and Strategic Business Development teams to run targeted outbound campaigns
• Nurture prospective customers with relevant, value‑added contact that helps them progress their initiatives and achieve their goals
• Learn extensively about your technology area by participating regularly in coaching sessions with the Strategic Business Development team and through your own initiative
• Keep up‑to‑date on the industry and Red Hat's competitive position within it
• Plan your daily and weekly activities to achieve predefined quarterly qualified pipeline generation and bookings targets
• Maintain accurate and updated activity, lead, and pipeline records
• Provide regular and ad‑hoc activity and forecast reports to senior management

What you will bring

• 4+ years of previous customer‑facing or remote‑selling experience; successful record in performing outbound sales development activities
• Bachelor’s degree or a technical degree
• Excellent written and verbal communication skills in English
• Ability to hold engaging conversations with prospective customers and share Red Hat's cloud vision in a compelling manner
• Ability to demonstrate value and move conversations with prospective customers forward; ability to deal with technology requirements that might be non‑standard or ambiguous
• Demonstrated knowledge of a buying cycle within an IT organization, preferably around emerging technology initiatives and the business drivers that they support
• Passion for sales and marketing
• Good understanding of current technology trends and market conditions
• Motivated to learn and advance in an innovative software organization

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About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community‑powered approach to deliver high‑performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in‑office, to office‑flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We’re a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.