Market Conduct Surveillance, Assistant Manager

Tokio Marine Life Insurance Malaysia Bhd; Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading insurance company in Kuala Lumpur is seeking a Compliance Officer to support compliance risk management. You will investigate non-compliances, implement frameworks, and promote an ethical culture. The ideal candidate should have 5+ years in the life insurance industry and relevant investigation experience. Proficiency in IT tools is required. The company is committed to delivering innovative insurance solutions.

Qualifications

• At least 5 years of experience in the life insurance industry.
• Experience in investigating insurance market conduct risk.
• Proficient in IT applications.

Responsibilities

• Investigate complaints related to compliance risks.
• Implement compliance framework and controls.
• Promote ethics and compliance culture.

Skills

Investigation skills

Communication

Positive attitude

IT applications proficiency

Education

Bachelor's Degree or equivalent

Tools

Microsoft Office applications

Data analytics tools

Job description

Overview

Support the Head of Compliance in managing the Company's compliance risk which can be defined as the risk of legal or regulatory sanctions, financial loss, or loss of reputation as a result of its failure to comply with all applicable laws, regulations and codes of conduct.

Work with Management to identify and manage market conduct risk and to ensure internal controls are put in place to mitigate compliance risk.

Key Duties & Responsibilities

• Primarily responsible for investigation of complaints and internal escalations related to any non-compliances in the first line of defense including intermediaries and to table the investigation reports at the Complaints Committee and/or Joint Market Conduct Committee.
• Responsible for driving, managing and monitoring the implementation of compliance framework and controls.
• Responsible for promoting the culture of ethics and compliance in the Company including providing awareness and training to employees and intermediaries.
• Responsible for conducting compliance reviews to ensure first line of defense comply with applicable laws, regulations, guidelines, internal policies and procedures as well as TMA's and TMHD's policies, procedures, guidelines and frameworks.
• Responsible for providing guidance and coaching to other team members in Compliance Department and governance functions in the Company.
• Any other responsibilities or duties assigned by the Head of Compliance/Management from time to time.

Requirements

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• At least 5 year(s) of working experiences preferably in the Life Insurance industry with relevant exposure in investigation work relating to insurance market conduct risk.
• Possess a positive attitude and has good communication
• Proficient in IT application and tools (e.g. Microsoft Office applications, data analytics tool, etc)

Company overview

Tokio Marine Life Insurance Malaysia Bhd. (TMLM) is an integral part of the Tokio Marine Group, holding a legacy of over 75 years in Malaysia. Today, with 16 branches nationwide, TMLM is dedicated to delivering innovative life insurance solutions, ranging from financial security to wealth enhancement, and to legacy planning. Our aim is to be the preferred life insurer trusted for generations.

Tokio Marine, established in 1879 as Japan's pioneering insurance company, has evolved into one of the leading insurers with established networks worldwide, offering an extensive selection of Life and General insurance products and solutions in 46 countries/regions worldwide.