Mandarin-Speaking POS Training & Product Success

EPOS; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading digital solutions provider is seeking a Customer and Product Success Specialist in Johor Bahru, Malaysia. This role involves client onboarding, training on POS solutions, and ensuring effective product use. Candidates should have experience in customer service or training, be fluent in English and Mandarin, and possess strong communication skills. Join us to help empower SMEs with integrated solutions.

Qualifications

• 1-3 years of experience in a training, customer service, or implementation role.
• Fluent in spoken and written English and Mandarin.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Excel.

Responsibilities

• Deliver training sessions to clients on POS systems.
• Support POS systems rollout and configuration.
• Act as product expert during onboarding and early client adoption.

Skills

Customer service

Training

Technical support

Communication

Microsoft Excel

Job description

A leading digital solutions provider is seeking a Customer and Product Success Specialist in Johor Bahru, Malaysia. This role involves client onboarding, training on POS solutions, and ensuring effective product use. Candidates should have experience in customer service or training, be fluent in English and Mandarin, and possess strong communication skills. Join us to help empower SMEs with integrated solutions.