Mandarin-Speaking Account Manager - Strategic Growth

Concentrix; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A global service company in Kuala Lumpur is seeking a Sr. Specialist, Account Manager who is fluent in Mandarin. The role involves overseeing complex client accounts, ensuring customer satisfaction, and achieving sales quotas. Ideal candidates will have strong client management, negotiation skills, and the ability to analyze data for better service delivery. This is a full-time position offering opportunities for professional growth.

Qualifications

• Fluent in English and Mandarin.
• Experience in managing client accounts.

Responsibilities

• Oversee the management of complex client accounts.
• Develop processes to ensure favorable client relationships.
• Achieve revenue-based quotas.
• Evaluate customer needs and propose solutions.
• Manage external competitive pressures.

Skills

Client management

Sales negotiation

Data analysis

Relationship building

Job description

A global service company in Kuala Lumpur is seeking a Sr. Specialist, Account Manager who is fluent in Mandarin. The role involves overseeing complex client accounts, ensuring customer satisfaction, and achieving sales quotas. Ideal candidates will have strong client management, negotiation skills, and the ability to analyze data for better service delivery. This is a full-time position offering opportunities for professional growth.