Mandarin Logistics Support Specialist – Full-Time

ADS International Express; Subang Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A logistics and courier company in Subang Jaya is seeking a customer service representative to assist customers with air waybills and respond to inquiries regarding shipments. Ideal candidates should have at least 1 year of experience in a similar role, strong proficiency in English and Chinese, and familiarity with digital communication tools. This full-time position offers training and allowances, with working hours from 9 am – 6 pm on weekdays and 9 am – 1 pm on Saturdays.

Benefits

Attendance allowance

Mobile phone provided

Annual increment

Performance bonus

Employee discount on products/services

Qualifications

• Fresh graduates with a strong attitude for problem-solving are welcome to apply.
• Minimum 1 year experience in a similar capacity.
• Proficiency in written and spoken Chinese and English.

Responsibilities

• Provide guidance on preparing air waybills or consignment notes.
• Respond to customer inquiries regarding customs requirements.
• Serve as the primary contact for resolving customer disputes.

Skills

Problem solving

Digital communication tools proficiency

Proactive

Diligent

Ability to work independently

Basic logistics knowledge

Education

Minimum SPM

Tools

Excel

Email

WeChat

Job description

A logistics and courier company in Subang Jaya is seeking a customer service representative to assist customers with air waybills and respond to inquiries regarding shipments. Ideal candidates should have at least 1 year of experience in a similar role, strong proficiency in English and Chinese, and familiarity with digital communication tools. This full-time position offers training and allowances, with working hours from 9 am – 6 pm on weekdays and 9 am – 1 pm on Saturdays.