Mandarin Customer Support | RM2,500–RM3,500 + Biannual Bonus

J-Recruit Recruitment Agency; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A global recruitment firm is seeking a Mandarin Customer Service representative in Kuala Lumpur. The ideal candidate will have a good command of both Mandarin and English, with at least one year of related experience. Responsibilities include customer communication, inquiry handling, and reporting. The role offers a competitive salary range of RM 2,500 to RM 3,500 plus bonuses. Applications can be made via email or contact through WhatsApp.

Benefits

Bonus twice a year

Qualifications

• At least 1 year of working experience in the related field is required.
• Possess strong communication skills in Mandarin & English.
• Able to work independently and with minimal supervision.

Responsibilities

• Communicate with customers via phone, email & face to face.
• Provide knowledgeable answers to questions about product, pricing, and availability.
• Respond promptly to customer inquiries.
• Handle and resolve customer complaints.

Skills

Good command of Mandarin

Good command of English

Excellent computer skills

Knowledge of MS Excel

Ability to multitask

Tools

MS Excel

MS Word

Job description

A global recruitment firm is seeking a Mandarin Customer Service representative in Kuala Lumpur. The ideal candidate will have a good command of both Mandarin and English, with at least one year of related experience. Responsibilities include customer communication, inquiry handling, and reporting. The role offers a competitive salary range of RM 2,500 to RM 3,500 plus bonuses. Applications can be made via email or contact through WhatsApp.