Mandarin Customer Service | Basic 2500 to 3500+

J-Recruit Recruitment Agency; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A global recruitment firm is seeking a Mandarin Customer Service representative in Kuala Lumpur. The ideal candidate will have a good command of both Mandarin and English, with at least one year of related experience. Responsibilities include customer communication, inquiry handling, and reporting. The role offers a competitive salary range of RM 2,500 to RM 3,500 plus bonuses. Applications can be made via email or contact through WhatsApp.

Benefits

Bonus twice a year

Qualifications

• At least 1 year of working experience in the related field is required.
• Possess strong communication skills in Mandarin & English.
• Able to work independently and with minimal supervision.

Responsibilities

• Communicate with customers via phone, email & face to face.
• Provide knowledgeable answers to questions about product, pricing, and availability.
• Respond promptly to customer inquiries.
• Handle and resolve customer complaints.

Skills

Good command of Mandarin

Good command of English

Excellent computer skills

Knowledge of MS Excel

Ability to multitask

Tools

MS Excel

MS Word

Job description

Mandarin Customer Service | Basic 2500 to 3500++

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Openings Mandarin Customer Service | Basic 2500 to 3500++

About the job Mandarin Customer Service | Basic 2500 to 3500++

About the Employer

Founded in 1973 and now grown to become a global organization. With more than 800,000 independent distributors situated worldwide focusing producing product line of premium quality undergarments with unique body-shaping features.

• RM 2,500 RM 3,500++
• Bonus twice a year

Responsibilities

• Communicate with customers via phone, email & face to face.
• Provide knowledgeable answers to questions about product, pricing, and availability.
• Respond promptly to customer inquiries.
• Handle and resolve customer complaints.
• Communicate and coordinate with internal departments.
• Provide feedback on the efficiency of the customer service process.
• Preparation of daily/monthly/annual reports.

Requirements

• Possess a good command of Mandarin & English in both written and verbal forms.
• At least 1 year of working experience in the related field is required for this position.
• Knowledge of MS Excel & Word.
• Willing to work multitask and able to work independently and with minimal supervision.
• Excellent computer skills and Excel spreadsheet experience.

Apply now or contact the below to know more.

WhatsApp / Telegram : [phone]
Email : [e-mail]