Mandarin Content Moderator — Trust & Safety

Accenture; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading consulting firm is seeking Mandarin-speaking Content Moderators for their Trust & Safety team in Kuala Lumpur. The role involves reviewing and analyzing online content to ensure safety and compliance with client guidelines. Candidates should possess strong coping skills, attention to detail, and excellent Mandarin proficiency. This position offers valuable hands-on experience and opportunities to impact online safety positively.

Benefits

Well-being support program

Qualifications

• Strong coping, emotional resilience, and stress-management skills.
• Excellent comprehension and communication skills in Traditional/Simplified Mandarin.
• Strong attention to detail and critical thinking.

Responsibilities

• Review, classify and/or remove content according to client guidelines.
• Investigate and resolve complex content issues.
• Serve as an advocate for the user community.

Skills

Coping skills

Communication skills

Critical thinking

Decision-making

Attention to detail

Mandarin proficiency

Job description

A leading consulting firm is seeking Mandarin-speaking Content Moderators for their Trust & Safety team in Kuala Lumpur. The role involves reviewing and analyzing online content to ensure safety and compliance with client guidelines. Candidates should possess strong coping skills, attention to detail, and excellent Mandarin proficiency. This position offers valuable hands-on experience and opportunities to impact online safety positively.