Manager - Stadium Operations

MILA UNIVERSITY; Nilai; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading university in Nilai, Negeri Sembilan is seeking a Stadium Operations Manager responsible for managing operations, event coordination, and commercial leasing of the stadium. The role requires a Bachelor's degree and 3–5 years of relevant experience in stadium operations or event management. Candidates should be proficient in English and Bahasa Malaysia, with strong project management and negotiation skills. A competitive salary package and career progression opportunities will be offered.

Benefits

Competitive salary package

Annual performance bonus

Medical insurance

Professional training

Access to university facilities

Clear career progression path

Qualifications

• Minimum 3–5 years of experience in stadium operations, event management, or commercial property management.
• Familiarity with Malaysia’s event permit processes, safety regulations, and local market conditions.
• High sense of responsibility and leadership.

Responsibilities

• Oversee daily operation, scheduling, and maintenance of stadium facilities.
• Liaise with external organizers for sports events, concerts, and exhibitions.
• Manage the leasing of commercial spaces beneath the grandstand.
• Prepare and manage the annual stadium operations budget.
• Build and maintain relationships with government agencies and corporate partners.

Skills

Project coordination

Negotiation skills

Stakeholder management

Proficiency in English

Proficiency in Bahasa Malaysia

Education

Bachelor’s degree in Sports Management, Business Administration, Marketing or related field

Job description

The Stadium Operations Manager is responsible for the overall operation and commercial management of MILA University’s stadium. This includes event coordination, venue utilization, commercial leasing of spaces under the grandstand, and general facility management. The position aims to ensure efficient day-to-day operations, enhance the stadium’s visibility, and maximize both usage and revenue potential.

Key Responsibilities:

1. Venue Operations Management

Oversee the daily operation, scheduling, and maintenance of the stadium facilities.

Develop and implement standard operating procedures (SOPs) for venue usage and maintenance.

Manage booking systems to balance academic, athletic, and commercial usage.

Coordinate with security, cleaning, and technical teams to ensure safety and service quality.

2. Event and Sports Management

Liaise with external organizers for sports events, concerts, and exhibitions.

Develop event execution plans covering setup, logistics, safety, and ticketing.

Work with the marketing team to promote university-hosted events and tournaments.

Maintain an annual events calendar and evaluate the financial and branding impact of each event.

3. Commercial and Leasing Management

Manage the leasing of commercial spaces beneath the stadium grandstand, including retail shops and food & beverage outlets.

Develop rental strategies, pricing models, and contract templates.

Attract and negotiate with potential tenants, sponsors, and brand partners.

Monitor tenant performance and review contracts regularly to ensure profitability.

4. Budgeting and Reporting

Prepare and manage the annual stadium operations budget.

Provide regular performance reports including utilization rates, maintenance costs, and revenue analysis.

Recommend operational improvements to enhance cost efficiency and maximize revenue.

5. External Relations and Collaboration

Build and maintain relationships with government agencies, sports associations, and corporate partners.

Participate in negotiations for event hosting, sponsorship, and collaboration opportunities.

Represent the university in external meetings and industry events to promote the stadium’s visibility.

Requirements:

Bachelor’s degree or above in Sports Management, Business Administration, Marketing, or related field.

Minimum 3–5 years of experience in stadium operations, event management, or commercial property management.

Familiarity with Malaysia’s event permit processes, safety regulations, and local market conditions.

Strong project coordination, negotiation, and stakeholder management skills.

Proficiency in English and Bahasa Malaysia (Mandarin is an advantage).

High sense of responsibility, leadership, and ability to work independently.

Preferred Skills:

Experience in managing sports complexes, university venues, or commercial leasing.

Knowledge of event organization and sports facility logistics.

Understanding of basic finance, budgeting, and contract management.

Established network within local sports and business communities.

Competitive salary package based on experience and qualifications.

Annual performance bonus and project-based incentives.

Medical insurance, professional training, and access to university facilities.

Clear career progression path towards Campus Operations Director.

Application Submission – Stadium Operations Manager Role at MILA University

Alternatively, you may email your application to: [e-mail]

Interested applicants are invited to submit the following documents (all in ONE SINGLE PDF):

• Cover Letter – Tell us how your creative skills and experience align with the job responsibilities and selection criteria.
• Latest Resume or Curriculum Vitae – Highlight your design background, key projects, and software proficiencies.

All applications will be treated confidential. ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED.

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have in event management?
• How would you rate your English language skills?
• How much notice are you required to give your current employer?
• How would you rate your Mandarin language skills?

MILA University located in Nilai, Negeri Sembilan, Malaysia, is a full-fledged Malaysian university offering multidisciplinary programmes with a focus in the fields of Science, Engineering, Management & Business. Formerly known as Manipal International University (MIU), with the new acquisition in the early 2023, it is now MILA University.