Manager / Senior Manager, Strategic Business Operations (Bangkok-based)

Agoda Company Pte. Ltd.; Kuala Lumpur; Sur place; MYR 219 000 - 365 000; Plein temps

Résumé du poste

Agoda is seeking a Senior Manager to lead strategy projects end-to-end, from ideation to implementation and measurement, across Tech, Marketing, Supply, Legal, and Finance to boost our third-party accommodation supply business.

Based in Bangkok, this role requires 7+ years of cross-functional leadership, strong numerical and analytical skills, and fluent English to manage diverse stakeholders and drive initiatives from concept to execution.

Qualifications

• 7+ years of experience leading cross-functional strategy or program initiatives end-to-end.
• Strong numerical and analytical skills; hands-on data pulling/processing.
• Fluent in English; strong stakeholder management.
• Ability to own initiatives end-to-end from idea to execution.

Responsabilités

• Lead end-to-end strategic projects with senior stakeholders across departments.
• Collaborate with Tech, Marketing, Supply, Legal, Finance to solve complex problems.
• Present to senior leadership and drive measurable impact on the business.
• Support credit risk management and SLA frameworks as needed.

Connaissances

Cross-functional leadership

Analytical skills

Data analysis

Stakeholder management

English fluency

End-to-end ownership

Independent & self-driven

Outils

SQL

Tableau

Description du poste

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Get To Know Our Team

Travel Distribution is a team of creative entrepreneurs that develop and scale travel API solutions for Agoda’s and other Booking Holdings strategic partners.

Our teams are structured to acquire, manage relationships and optimize the performance of accommodation API partners, both on buying and selling sides. We develop win‑win relationships and leverage Agoda’s and Booking Holdings’ unique travel product portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we gain access to most competitive accommodation inventories worldwide as well as build new channels to increase the visibility of Agoda and the other group companies, introduce more travelers to our great products and services and deliver significant profits to the overall business.

The Opportunity

The role offers an opportunity to lead strategic projects end-to-end, from ideation, obtaining senior stakeholders’ buy‑in, implementation, and measuring impact. The successful candidate will work with stakeholders across departments (Tech, Marketing, Supply, Legal, Finance, etc.), including presenting to senior stakeholders, in order to solve and drive complex projects that will provide step changes to our third‑party accommodation supply business.

The core functions of the team include

• Ideating new initiatives and drive the implementation end-to-end to grow the Travel Distribution business
• Building business cases to evaluate new commercial initiatives or new product features requests through collecting requirements from account management teams and partners
• Revenue optimization initiatives through distribution and pricing experiments content improvements
• Enabling and supporting account management teams with tools, documentation and efficient processes
• Partaking in commercial terms and incentives optimization, including rolling out new commercial and API connectivity features to partners
• Credit risk management
• Maintaining and set up control frameworks and SLAs agreed with major stakeholders
• Managing stakeholders across departments such as Product, Tech, Finance, Legal, etc.

What You’ll Do

A Senior Manager will bring a strong business strategy and analytical acumen coupled with operations and project management knowledge, attention to details and strive for efficiency, coupled with the ability to make things happen hands‑on.

This position is based in Bangkok.

What You’ll Need to Succeed

• 7+ years of experience demonstrated ability to lead cross‑functional strategy or program initiatives end‑to‑end and deliver measurable outcomes; backgrounds may include consulting, corporate strategy, business operations, business analytics, product/program management, or equivalent experience
• Strong numerical and analytical skills, with hands‑on knowledge of data pulling and processing tools
• Strong critical thinking, strategic thinking and problem‑solving skills
• Fluent in English with strong stakeholder management skills
• Ability to own the initiative end‑to‑end from idea creation, to testing and execution, including managing various stakeholders to get buy‑ins
• Independent and self‑driven
• Able to move fast and adapt well with changes

Good to have

• Experience with SQL and Tableau
• Experience and understanding of online travel industry, B2B travel APIs experience and/or connectivity skills
• Experience in go‑to‑market initiatives implementation

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Discover More About Working At Agoda

• Agoda Careers https://careersatagoda.com
• Facebook https://www.facebook.com/agodacareers/
• LinkedIn https://www.linkedin.com/company/agoda
• YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.