Manager, Regulatory Compliance

Mastercard; Kuala Lumpur; On-site; MYR 180,000 - 270,000; Full time

Job summary

Mastercard in Malaysia is seeking a Manager, Regulatory Compliance to lead the Asia Pacific regulatory program. You will provide second-line regulatory oversight, design and implement controls, and coordinate with global teams to ensure timely regulatory reporting and compliance across markets.

The role requires strong English communication, 8–10 years in 2LOD, and the ability to work in a matrixed, fast-paced environment while driving initiatives and maintaining high standards of integrity and

Qualifications

• Excellent written and oral communication in English.
• 8–10 years’ experience in Second Line of Defense (2LOD) for regulatory compliance programs, including design and oversight of controls.
• Experience in global organizations and diverse multicultural environments with strong integrity.
• Self-starter, proactive, time-sensitive, and able to work in a matrixed environment.

Responsibilities

• Provide regulatory compliance support for Mastercard in the Asia Pacific region in coordination with the regional team.
• Oversee execution of regulatory compliance processes and controls within the Asia Pacific business.
• Develop and maintain regulatory compliance policies and procedures; ensure robust controls are implemented.
• Coordinate submissions and reporting to regulators with accuracy and timeliness.
• Provide SME guidance on regulatory compliance queries for Asia Pacific and engage with cross-functional teams.

Skills

Regulatory compliance

Risk management

Internal controls

Job description

About Mastercard

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Regulatory Compliance

Who Is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

Mastercard’s Global Regulatory Team is looking for a Regulatory Compliance professional to play an important role in its Regulatory team. This role will involve work covering Asia Pacific region including providing regulatory compliance support for various business units and functions and compliance with applicable regulations. This role will report to the Director, Regulatory Compliance Asia-Pacific Lead. The role includes focus on, providing support for regulatory compliance projects and supporting regulatory requests including engagements with the relevant regulatory authorities. Key to the role is providing support to various regulatory compliance process implementation initiatives as it pertains to Mastercard, communicate the requirements to management, business and other cross‑functional stakeholders, and guide the organization forward on regulatory compliance obligations and requirements.

Responsibilities

• Provide key regulatory compliance support for the core Mastercard business in the Asia Pacific region in co‑ordination with the regional team
• Oversee execution of regulatory compliance processes and controls within the Asia Pacific business
• Strengthen the regulatory compliance infrastructure to support markets, local initiatives and product and service offerings and that appropriate compliance processes and controls are developed, documented and implemented.
• Produce and maintain relevant regulatory compliance policies and departmental procedures.
• Review and assess new business projects and design of regulatory compliance controls to ensure adherence to company policy and procedures; delivery appropriate solutions to ensure robust and appropriate controls are implemented.
• Maintain inventories of regulatory reporting obligations, applicable regulations and controls
• Coordinate with stakeholders the preparation of submissions and returns to the regulators (i.e. Regulatory Reporting Obligations) ensuring accuracy and completeness and submission in line with required regulatory deadlines.
• Providing support to the broader regulatory team in monitoring global incidents and ensuring adherence to a 'follow-the-sun' model to maintain continuous, round-the-clock coverage.
• Conduct regular compliance gap analysis of internal controls to ensure compliance with various applicable regulatory directions, circulars and instructions; recommend and implement remedial actions and improvements.
• Produce regular MI for management and other internal stakeholders.
• Act as a SME for regulatory compliance queries from business areas for Asia Pacific region.
• Providing ongoing support and engaging regularly with multiple functions, including the First Line of Defense, Legal, Finance, Technology, Global and Regional Regulatory teams, as well as broader business units.
• Supporting with process driven and regulatory compliance related matters such as incident reporting.
• Supporting relevant cross‑functional initiatives on behalf of Regulatory as required.
• Being a member of Mastercard’ regulatory team and contributing to the broader activity of the Regulatory Team.

Qualifications

• Excellent written and oral communication skills in English.
• At least 8 - 10 years’ prior qualified experience in Second Line of Defense (2LOD) in executing regulatory compliance programs, including design, implementation and oversight of controls.
• Must demonstrate a proactive, time sensitive, results driven approach in carrying out all responsibilities.
• Maintains a positive and professional attitude, with a strong willingness to learn and continuously develop.
• Experience of global organizations and a track record that includes operating effectively within a diverse multicultural organization with the highest standards of personal integrity.
• Self‑starter who is flexible and able to work in a matrixed environment.
• Payments industry knowledge is preferable.
• Strong business acumen, solutions orientated, risk management and internal controls focused.
• Ability to juggle competing demands and adapt to evolving priorities a must.
• Requires a high degree of attention to detail, ensuring accuracy, completeness, and consistency in all aspects of work.

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.