Manager, Property Management

JLG REIT MANAGERS SDN BHD; Malaysia; On-site; MYR 70,000 - 100,000; Full time

Job summary

JLG REIT MANAGERS SDN BHD in Malaysia is seeking a qualified individual for Property Management. This role includes overseeing property managers, ensuring compliance with regulations, and enhancing asset value through various initiatives.

Candidates should possess a degree in Property Management or related fields, with proven experience in property management and excellent stakeholder communication skills. Join us to contribute to operational excellence and tenant satisfaction.

Qualifications

• Proven experience in property or facilities management.
• Strong understanding of local property laws and regulations.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee property managers and ensure service execution.
• Monitor asset performance and prepare improvement reports.
• Serve as primary contact for tenant relations.
• Manage asset enhancement projects within budget.

Skills

Property management

Stakeholder management

Risk assessment

Financial oversight

Education

Degree in Property Management or related field

Job description

Property & Facilities Management

Directly oversee appointed property managers to ensure the effective execution of property management services, including leasing, maintenance, and fit‑out projects. Manage day‑to‑day operational matters and act as an escalation point for issue resolution. Implement and monitor standard operating procedures (SOPs) to ensure smooth and efficient operations across all properties.

Portfolio & Asset Management

Assist the Head of Property Management in overseeing the management of all properties in the Funds’ portfolio to ensure optimal performance. Monitor and assess asset performance, preparing reports with recommendations for operational improvements. Support the implementation of strategies for managing underperforming assets.

Stakeholder & Tenant Relations

Serve as a primary point of contact for tenants, addressing and resolving landlord‑tenant issues to ensure high levels of tenant satisfaction and retention. Liaise with the appointed Trustee on proposals for maintenance, renovation, and refurbishment initiatives. Engage with service providers and vendors to ensure alignment with operational objectives.

Asset Enhancement & Development

Support the identification and execution of asset enhancement initiatives (AEI) to improve property value. Manage and oversee approved capital expenditure (CAPEX) projects, including upgrades and refurbishments, ensuring they are completed on time and within budget. Ensure maintenance and enhancement projects adhere to regulatory requirements.

Compliance & Risk Management

Ensure all properties comply with local property laws, safety regulations, and environmental standards on a day‑to‑day basis. Implement risk assessment and mitigation strategies for operational risks related to property management. Assist in the annual property valuation process and ensure adequate insurance coverage is maintained for all assets.

Reporting & Financial Oversight

Maintain accurate and organized records of property‑related transactions, contracts, and operational expenses. Prepare regular reports on asset performance, operational activities, and challenges for the Head of Property Management. Assist in developing and managing the annual budget for property management operations.