Manager, Programs Management Office (PMO)

Chin Hin Group Property Berhad; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading tech company in Kuala Lumpur is seeking an experienced Product Owner to define the vision and roadmap for their Super App. The ideal candidate will have at least 3 years of experience in mobile applications and a strong understanding of Agile methodologies. Responsibilities include managing the product backlog and collaborating with cross-functional teams to deliver high-quality features.

Qualifications

• Minimum 3 years of experience as a Product Owner or Product Manager in mobile applications.
• Proven ability to translate complex business needs into clear, actionable product requirements.
• Demonstrated experience collaborating with cross-functional teams.

Responsibilities

• Define and articulate the vision, goals, and roadmap for the Super App.
• Identify emerging market trends and user needs.
• Own and manage the product backlog.

Skills

Agile/Scrum methodologies

Backlog management tools

Communication skills

Analytical skills

Problem-solving skills

User-centric mindset

Education

Bachelor's degree in Computer Science, Business, or related discipline

Tools

Jira

ClickUp

Trello

Firebase

Amplitude

Mixpanel

Job description

Responsibilities

• Define and articulate the vision, goals, and roadmap for the Super App to align with the company’s strategic direction.
• Identify emerging market trends, user needs, and business opportunities to guide product evolution.
• Collaborate with key stakeholders to ensure the product roadmap supports broader business objectives.
• Own and manage the product backlog, prioritizing features based on business value, user impact, and technical feasibility.
• Write clear, detailed user stories with well‑defined acceptance criteria.
• Continuously refine backlog items through sprint planning, grooming sessions, and stakeholder feedback.
• Work closely with design, engineering, QA, and marketing teams to deliver high‑quality, scalable features.
• Represent the voice of the customer during development discussions and sprint reviews.
• Balance business objectives, user experience, and technical constraints to ensure optimal product outcomes.
• Define success metrics and monitor product performance post‑launch.
• Conduct regular product reviews, incorporating data and user feedback to drive continuous improvement.
• Ensure timely and high‑quality delivery of product increments according to sprint and release goals.
• Partner with UX/UI designers to deliver a seamless, intuitive, and engaging user experience across all app modules.
• Collaborate with growth and marketing teams to enhance feature adoption and user engagement.
• Leverage analytics and user insights to inform decisions and optimize retention, conversion, and satisfaction.

Requirements

• Bachelor’s degree in Computer Science, Business, or a related discipline.
• Minimum 3 years of experience as a Product Owner or Product Manager in mobile applications (preferably within fintech, super app, or multi‑service platforms).
• Strong command of Agile/Scrum methodologies and experience with backlog management tools (e.g., Jira, ClickUp, Trello).
• Proven ability to translate complex business needs into clear, actionable product requirements.
• Demonstrated experience collaborating with cross‑functional teams (design, engineering, QA, marketing).
• Excellent communication, analytical, and problem‑solving skills.
• A user‑centric mindset with passion for creating impactful digital experiences.

Preferred Qualifications

• Experience in super app ecosystems (e.g., Grab, WeChat, Gojek, Alipay).
• Familiarity with API‑driven integrations and modular app architectures.
• Proficiency with product analytics tools (e.g., Firebase, Amplitude, Mixpanel).
• Strong sense of ownership, accountability, and adaptability in a fast‑paced, agile environment.