Manager- Operations

Plexus Corp.; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading manufacturing firm in Malaysia seeks a seasoned leader to oversee operational personnel in a focus factory, ensuring customer and operational commitments are met. The ideal candidate will have at least 7 years of relevant experience and a Bachelor's degree, with strong leadership and communication skills. Responsibilities include managing team performance, customer relationships, and operational effectiveness, all while exemplifying core values. This role offers a chance to drive growth and efficiency within the organization.

Qualifications

• Minimum of 7 years of related experience required.
• Ability to work independently and in a team.
• Proficiency in computer literacy and electronic industry knowledge.

Responsibilities

• Develop and motivate the manufacturing operations team.
• Oversee implementation of customer and operational strategies.
• Maintain customer relationships and manage customer P&L.

Skills

Leadership

Customer commitment

Communication skills

Organizational skills

Education

Bachelor’s degree

Graduate degree

Job description

Purpose Statement

Responsible for establishing and maintaining direction to all operational personnel within a focus factory in order to ensure customer and operational commitments are fulfilled, customer satisfaction retained and to enable customer growth. Participates in development of methods, techniques and evaluation criteria for projects, programs and people. Ensures budgets and schedules meet corporate requirements.

Key Job Accountabilities

• In conjunction with site functional leads, develop, lead, and motivate the manufacturing operations team, including evaluating talent, solidifying succession plans, and improving leadership capabilities.
• Oversee the effective implementation of customer and operational strategies, ensuring quality, materials, delivery, revenue, profitability, and customer satisfaction objectives are met.
• Manage site operational and daily management metrics. Manage improvements to meet or exceed expectations of the Plexus System of Operational Excellence.
• Maintain customer relationships and be an escalation path for the manufacturing operations, working directly with Customer Management to manage customer P&L and secure future growth opportunities.
• Implement programs that improve labor efficiency, on-time delivery, continuous quality improvement, and meet other corporate or customer requirements.
• Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential.

Education / Experience Qualifications

• A minimum of a Bachelor’s degree is required; a Graduate degree is preferred.
• Seven (7) years of related experience is required; Five (5) years of related experience is preferred.

Other Qualifications

• Ability to provide leadership, direction and guidance to members of the Operational Unit management team.
• Self-motivated with the ability to work independently and in a team environment.
• Good oral and written communication skills are necessary.
• Excellent organizational skills, leadership qualities, computer literacy, electronic industry knowledge and ability to supervise.
• Develop a passion for customer commitment by influencing members of the Operational Unit to effectively implement customer strategy.
• Proficiency and demonstration of the Plexus Core Values.
• General office equipment and materials.

Physical Requirements

• N/A

Travel Requirements

• N/A

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.