Manager, Livestream (Kota Damansara)

ANYMIND MALAYSIA SDN. BHD.; Petaling Jaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading technology company in Petaling Jaya is seeking a Manager for AI Live-Stream Operations to lead a cutting-edge service combining AI Avatars and human-led livestreaming. The role involves managing a team, developing operational strategies, and overseeing livestream campaigns. Ideal candidates have 3-5 years of experience in managing technical teams and are proficient in live-streaming software and A/V hardware. This position offers a competitive salary and numerous benefits, including career growth opportunities.

Benefits

Competitive Salary Package

Performance Review (2 times per year)

Performance Bonus (1 time per year)

Annual MVP Awards & Recognition

Comprehensive Health & Wellness Benefits

Career Growth Opportunities

Qualifications

• 3-5+ years experience managing and mentoring technical or production teams.
• Mastery of live-streaming software and A/V hardware.
• Excellent communication skills in English.

Responsibilities

• Train and develop a high-performing team of AI Live-Stream Executives.
• Manage team scheduling and resource allocation for livestreaming campaigns.
• Create and enforce Standard Operating Procedures for livestream lifecycle.

Skills

Team management

Live-streaming software (OBS, vMix)

Analytics skills

E-commerce experience

Technical troubleshooting

Tools

OBS

vMix

Streaming hardware

Job description

AnyMind Group is on a mission to make every business borderless, and our innovative AnyLive platform is at the forefront of that charge. We're scaling a cutting‑edge service that blends AI Avatars and human‑led livestreaming for top brands. We are looking for a true leader to step in as Manager for our AI Live‑Stream Operations. This isn’t just a management role; it’s a unique opportunity to build, strategize, and own the operational backbone of a high‑growth, large‑scale service that is defining the future of live commerce in Asia. If you are a technical, strategic, and data‑driven leader passionate about building high‑performing teams and scaling new technologies, this is your chance to make a regional impact.

What You’ll Do

• Train, manage, and develop a high‑performing team of AI Live‑Stream Executives, fostering a culture of excellence, accountability, and continuous improvement.
• Set clear goals (KPIs) for the team, conduct regular performance reviews, and provide constructive feedback to support career growth.
• Manage team scheduling and resource allocation to ensure comprehensive coverage for all regional livestreaming campaigns.
• Design and execute the regional strategy for scaling livestreaming operations, ensuring consistency, quality, and efficiency across all markets.
• Create, document, and enforce Standard Operating Procedures (SOPs) for the entire livestream lifecycle, including equipment setup, OBS configuration, content preparation, and live troubleshooting.
• Oversee the master livestream calendar, coordinating with production, local market, and tech teams to manage the flow of campaigns from inception to launch.
• Manage the team’s inventory of streaming equipment, oversee procurement, and ensure all technical assets are properly maintained.
• Act as the primary technical authority and final escalation point for all critical in‑stream issues, guiding the team through complex troubleshooting.
• Implement and monitor quality assurance protocols to ensure all streams (both AI and human) meet high standards for production value, audio/video quality, and content accuracy.
• Stay at the forefront of livestreaming technology, AI advancements, and industry best practices; evaluate and recommend new software, hardware, and platforms to maintain our competitive edge.
• Aggregate and analyze team performance data, translating raw metrics into actionable insights and strategic recommendations for clients and senior leadership.
• Serve as the key operational contact for senior internal stakeholders (e.g., Design, Tech, Regional Leads), ensuring clear communication and alignment on campaign objectives.
• Guide the team on content optimization, including AI (TTS/scripting) enhancements and FAQ/audience engagement strategies, based on performance data.

Who You Are

• 3‑5+ years experience managing and mentoring technical or production teams.
• Mastery of live‑streaming software (OBS, vMix) and A/V hardware.
• Proven experience with platforms like TikTok Live and Shopee Live.
• Strong ability to scale processes and manage complex projects.
• Skilled in using analytics to optimize stream performance.
• Excellent English skills with a background in high‑paced e‑commerce environments.

Nice To Have

• Direct experience working for a live‑streaming platform (e.g., TikTok Shop, Shopee Live) in an operational capacity.

Why You’ll Love It

• Advanced AI tools for all positions
• Competitive Salary Package
• Performance Review (2 times per year)
• Performance Bonus (1 time per year)
• Annual MVP Awards & Recognition
• Young, Energetic & Supportive Culture
• Annual Leave and Special Leave Benefits
• Comprehensive Health & Wellness Benefits (Medical, Dental, Optical, Wellness Claims)
• Career Growth Opportunities – develop client‑facing and strategic skills in a fast‑growing business
• Exposure to a Professional, International & Dynamic Environment
• Great Opportunity to Explore Emerging Trends in the Digital Market