Manager Learning and Development

FFM Berhad; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading Malaysian company is seeking a motivated Manager of Learning & Development to drive talent development across various sectors, including entertainment and retail. You will develop and implement learning strategies that align with business goals and ensure the growth of future-ready leaders. The ideal candidate should have at least 10 years of HR experience, including 5 years in leadership roles, and possess expertise in systems like SAP SuccessFactors. Strong analytical skills and proficiency in Microsoft O365 are essential for this position.

Qualifications

• Minimum of 10 years of experience in HR, including 5 years in leadership.
• Hands-on experience with SAP SuccessFactors full modules.
• In-depth knowledge of labour law and HR compliance matters.

Responsibilities

• Develop and implement enterprise-wide learning & development strategies.
• Design and deliver impactful training programs.
• Partner with business leaders on talent development.

Skills

Leadership

Training development

Analytical skills

Project management

Education

Bachelor’s degree in Human Resources or related field

Tools

SAP SuccessFactors

Microsoft Office 365

Power BI

Job description

Job Summary

• As the Manager of Learning & Development at GSC, the role primarily focuses on driving the talent development across our diverse portfolio spanning from entertainment to F&B, cinema, retail and other related businesses. This position is instrumental in building high performing teams and shaping future‑ready leaders in a dynamic, customer‑centric environment.

Job Responsibilities

• Develop and implement enterprise‑wide learning & development strategies aligned with business objectives
• Design and deliver impactful training programs covering leadership, service excellence, operational capability, and technical skills
• Identify organisational and capability gaps and translate them into effective learning solutions
• Partner closely with business leaders to support talent development, performance improvement, and succession planning
• Manage learning budgets, external vendors, and learning platforms
• Track learning effectiveness and continuously enhance training outcomes

Job Requirements

• Bachelor’s degree in Human Resources, Business Administration, Marketing, or a related field
• At least 10 years of experience in the HR field, including a minimum of 5 years in a leadership role as an HR lead or manager
• Proven experience in leading large HR teams across HR operations, payroll and rewards & compensation
• Minimum of 2 years of hands‑on experience using SAP SuccessFactors (SAP‑SF) full modules, including system configuration, user acceptance testing (UAT) and deployment to production
• In‑depth knowledge of labour law, understanding of HR processes, best practices of current trend, legal requirements, and compliance related matters.
• Proficient in Microsoft Office 365 (O365) and analytical tools (e.g., Power BI, Phyton, SQL, etc.)
• Strong knowledge of SAP‑SF (full suite) & Rymnet