Manager, Key Account

Universal Robina Munchy's; Klang City; On-site; MYR 120,000 - 180,000; Full time

Job summary

A leading FMCG company in Klang City is looking for an experienced Key Account Manager to support the management and development of its Key Account business. The ideal candidate will have a degree in Business or Marketing, at least 8 years of experience including 5 years in Key Account Management, and excellent negotiation and communication skills. This position is critical for building strong trade relationships to meet company objectives.

Qualifications

• Minimum 8 years related experience with 5 years in Key Account Management.
• Experience in the FMCG industry is a plus.

Responsibilities

• Support management and development of Key Account business.
• Manage customer relationships and monitor agreements.
• Coordinate execution of agreements and promotions.

Skills

Negotiation skills

Strategic thinking

Communication skills (Verbal and Non-Verbal)

Customer relationship management

Education

Minimum Degree in Business/Marketing

Job description

Job Description

Job Summary / Purpose

To support the management and development of the Key Account business in Malaysia towards meeting company’s objectives through Strategic Customer Planning and strong trade relationships.

Key Responsibilities

• To practice “Strategic Key Account Management” Approach in managing the customers.
• Negotiation of national contracts based on commercial policy and the client objectives.
• Monitors agreements roll-out and investments.
• Maintains relationships with customers’ key decision makers.
• Manages the account’s P&L.
• Develops relationship with the buyer.
• Coordinates execution of agreements and promotions with the sales force.
• Builds the business plans for each assigned customer.
• Draw out monthly promotion plan, review customer monthly / yearly cumulative sales performance, the market and the category performance, promotion design, measurement tool and the promotion effectiveness evaluation.
• In depth understanding of the key account retails sales strategy and operation mechanism, formulate key account strategy, goal and budget constraint, determine the business cooperation foundation and opportunity.

Requirements

• Minimum Degree in Business/Marketing.
• Minimum 8 years related experience with minimum 5 years Key Account Management.
• Verbal and Non‑Verbal Communication skills in English.
• Experience in the FMCG industry is an added advantage.
• Experience in Key Account Management / Strategic Customer Management.

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