Manager, IT Product

NTT DATA Payment Services; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology services provider in Malaysia is seeking a Manager – IT Product to oversee project deliveries and ensure client requirements are met. The ideal candidate will have over 8 years of experience in IT technologies and product management, with strong communication and analytical skills. This role is located in Bandar Sunway, Selangor, and offers a dynamic working environment.

Qualifications

• Minimum 8 years of related experience in IT technologies, product management, or system development.
• At least 3 years of work experience in the payment industry is an advantage.
• Project management certification such as PMP or PMI-ACP is a plus.

Responsibilities

• Work closely with development and QA teams for project delivery.
• Gather client requirements and ensure project alignment.
• Manage change requests and deliver to clients within timelines.

Skills

Analytical skills

Problem-solving skills

Time management

Interpersonal skills

Communication skills

Education

Bachelor's Degree in Computer Science or related field

Job description

Manager – IT Product works closely with all internal teams such as development, engineering, architecture, QA, and operations. He / She should ensure that the requirements are clearly understood by all the teams and that the implementation roadmap matches the requirements.

Job Responsibilities

• Work closely with the development and QA teams to ensure timely and high-quality project delivery
• Understand client’s needs, gather requirements and work closely with the sales and IT development team.
• Manage change requests and issues, track, test, and deliver to clients within timeline.
• Manage and execute EMV payment certification tests on software applications.
• Assist in all kinds of troubleshooting and testing.
• Prepare periodical project status reporting for management updates and daily tracking.
• Exercising required controls and proposing improvements as required, including quality plans, issues and action logs, risk management plans and change control plans, for all aspects of the assignment.
• Demonstrates leadership skills in working with people and teams in a flexible, collaborative and resourceful manner with the ability to influence, to achieve project objectives.
• Assist in any ad‑hoc tasks as and when is assigned by immediate superior.

Job Requirements

• Minimum eight (8) years of related experience and knowledge in IT technologies, product management, business analysis, or system development.
• At least three (3) years of work experience in the payment industry (advantage).
• Strong analytical and problem‑solving skills.
• Self‑motivated, pro‑active, resourceful and able to work independently with minimum supervision.
• Excellent written and verbal communication skills, strong interpersonal skills.
• Good relationship management and able to work with all levels of people.
• Ability to manage multiple tasks simultaneously and good time management.
• Working location: Bandar Sunway, Selangor.
• Project management certification such as PMP, PMI‑ACP is a plus.

Education Requirements

• Candidate must possess a minimum Bachelor's Degree in Computer Science, Information Technology, Computer Engineering or any other equivalent qualifications.

Pay range and compensation package: Salary and compensation details will be discussed during the interview process.

Equal Opportunity Statement: NTT Data Payment Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.