Manager, House of Content | Strategic Communications Department

Bank Negara Malaysia; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading financial institution in Malaysia seeks a Manager for the Strategic Communications Department. The role entails enhancing brand perception through effective communication and content creation. Candidates must have at least 5 years of experience in content creation and strong communication skills. The position offers a unique opportunity to work on diverse projects in a dynamic environment.

Qualifications

• Minimum 5 years of experience in social media content creation or videography.
• Strong writing and storytelling skills are essential.
• Experience with project management and stakeholder management.

Responsibilities

• Create and manage content for social media and internal channels.
• Analyze and report social media performance.
• Coordinate video and photography projects.

Skills

Project management

Report writing

Communication skills

Critical thinking

Teamwork

Education

Bachelor’s degree in communications or related fields

Job description

POSITION: Manager, House of Content | Strategic Communications Department

ROLE PURPOSE

Responsible for enhancing brand perception and helping BNM communicate its work and mission effectively to audiences within and beyond BNM via:

• Creating digital content, overseeing performance analytics, and executing social media & internal communications strategy
• Delivering studio production services e.g. video shooting, producing and editing, video recording, broadcasting and livestreaming
• Strategising and executing communication plans and campaigns for line departments on their policies and initiatives

PRINCIPAL ACCOUNTABILITIES

1. Manage content creation for all social media and internal communication platforms which include:

• Content ideation and strategy
• Strategic writing, copywriting and storyboarding
• Designing of collaterals
• Video shooting, producing and editing
• Monitoring and management of interactions on social media platforms post-posting

2. Content planning, scheduling, and publishing – Manage the planning and execution of the content calendar that is aligned to BNM’s business plan and key events

3. Social media reporting – Analyse and prepare weekly performance reports

4. Photography and videography – Plan the execution of studio-quality photoshoots, video recording, broadcasting and livestreaming

5. Coordinate and manage logistic arrangements for studio equipment, scout and plan for shooting location

6. Manage the repair/servicing of faulty studio equipment to ensure services and equipment are always at the optimum level

7. Relationship management – Provide communication advisory and support to client departments within BNM

QUALIFICATIONS/ EXPERIENCE

Academic Qualifications:

Bachelor’s degree in communications, marketing, creative multimedia, broadcasting, photography, film studies, journalism, public relations or policy-relevant areas

Experience:

At least 5 years of working experience in social media content creation, photography or videography or similar role

GENERIC SKILLS/ KNOWLEDGE

• Project management
• Report writing
• Communication, interpersonal and presentation skills
• Critical thinking
• Proactive problem-solving
• Event coordination
• Stakeholder management
• Teamwork

TECHNICAL SKILLS/ KNOWLEDGE

• Strong writing and storytelling sensibility
• Creative copywriting/storyboarding/photography/videography skills
• Digital illustration and animation skills
• Cinematography/videography skills