Manager - Fund Reconciliation

Krypton Fund Services; Kuala Lumpur; Hybrid; MYR 100,000 - 130,000; Full time

Job summary

A boutique fund services company in Kuala Lumpur is seeking a Manager – Fund Reconciliation to lead the reconciliation processes and manage client relationships. This full-time hybrid role requires significant experience in financial services and strong leadership skills. The ideal candidate will oversee a team of analysts and ensure compliance with regulatory standards. Competitive salary and benefits offered, with opportunities for process improvements and efficiencies.

Qualifications

• Minimum of 6–8 years’ experience in financial services, with at least 9 years in a managerial or client-facing role.
• Strong understanding of investment products and fund structures.
• Proven ability to motivate and develop staff.

Responsibilities

• Oversee the reconciliation team to ensure timely and accurate service delivery.
• Act as the main contact for client accounts and enhance client satisfaction.
• Prepare and present reports, including audit support.

Skills

Leadership

Client relationship management

Analytical skills

Reconciliation processes

Fund accounting platforms

Microsoft Excel

Education

Bachelor’s degree in Finance, Accounting or related field

Tools

Reconciliation systems

Job description

Krypton Fund Services (Krypton) is a boutique fund services company dedicated to providing excellent client service with a focus on client-centric solutions. Known for its commitment to accountability and tailored offerings, Krypton supports a wide range of alternative investment entities. The company's platform delivers services including regulatory reporting, fund administration, registrar and transfer agent functions, project management, and setup. Krypton works primarily with family office investment portfolios, investment funds, and private and special purpose vehicles.

Role Description

This is a full‑time hybrid role based in Kuala Lumpur, Malaysia, with flexibility for some remote work. The Manager – Fund Reconciliation will oversee and manage fund reconciliation processes, ensure accurate and timely reporting, and resolve discrepancies. The role involves close collaboration with investment teams, preparation of reconciliation reports, and maintaining compliance with regulatory standards. This position requires active engagement with various stakeholders to improve procedures and ensure a high standard of operation.

Primary Responsibilities

• Oversee the reconciliation team, ensuring timely and accurate delivery of services across cash, position, and trade reconciliations.
• Manage a team of reconciliation analysts, providing leadership, coaching, and performance feedback to ensure high‑quality output and continuous development.
• Act as the primary point of contact for client accounts, maintaining strong relationships and ensuring client satisfaction through proactive communication and issue resolution.
• Review and approve reconciliation reports, escalations, and exception items, ensuring alignment with service level agreements (SLAs) and internal controls.
• Collaborate with internal departments (e.g., Back Office, Fund Accounting, Risk) to resolve complex issues and improve operational workflows.
• Monitor key performance indicators (KPIs) and service metrics, identifying trends and implementing corrective actions where necessary.
• Lead onboarding of new clients and transitions, ensuring smooth integration of reconciliation processes and systems.
• Drive process improvement initiatives, automation opportunities, and system enhancements to increase efficiency and reduce risk.
• Ensure compliance with regulatory requirements and internal policies across all reconciliation activities.
• Prepare and present client and internal reports, including audit support and management updates.

Qualifications & Skills

• Bachelor’s degree in Finance, Accounting or related field.
• Minimum of 6–8 years’ experience in financial services, with at least 9 years in a managerial or client‑facing role.
• Strong understanding of investment products, fund structures, and reconciliation processes.
• Proven leadership and team management skills, with the ability to motivate and develop staff.
• Excellent communication and relationship management skills, with experience handling client escalations and negotiations.
• Analytical mindset with strong problem‑solving abilities and attention to detail.
• Proficiency in reconciliation systems, fund accounting platforms, and Microsoft Office Suite (especially Excel).
• Ability to manage multiple priorities and deliver under pressure in a fast‑paced environment.
• Candidates with less experience will be considered for an Associate Manager role.