Manager - Contract Logistics/SCM, Shift Operations

DB Schenker; Bayan Lepas; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global logistics company is seeking a logistics manager in Penang, Malaysia. You will oversee resource planning, monitor performance indicators, and ensure operational excellence. Ideal candidates have a minimum of three years in logistics management and a relevant Bachelor’s degree. The role offers a dynamic work environment and opportunities for professional growth.

Qualifications

• Minimum three years of experience in logistics or supply chain management.
• At least one year in supervision or management of logistics.
• Bachelor’s degree in supply chain management or related field.
• Record of successful distribution and logistics management.
• Excellent analytical, problem-solving, and organizational skills.

Responsibilities

• Plan and manage resource planning and order management.
• Establish and monitor key performance indexes.
• Conduct root cause analysis for detected gaps.
• Drive continuous improvement culture.
• Act as first contact for operation-related issues.

Job description

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Responsibilities

• Strategically plan and manage resource planning, order management, and hand over the material to the respective carrier on time as per the customer SLA.
• Establish and monitor the key performance index to ensure that all required KPIs are being achieved above the goal.
• Deep dive and carry out RCA to understand the gaps detected during the operation.
• Develop and mitigate risk to ensure continuity of business by collaborating with cross-functional teams.
• Cultivate a continuous improvement culture under Xsite for all staff in all processes involved in achieving optimum productivity.
• Drive and implement KATA coaching system or other improvement tools in operations to guide area owners to exhibit improvement in each and every process.
• Act as the first level of contact for all operation-related issues and revert to stakeholders within the stipulated SLA.
• Provide the first level investigation for all operation-related quality issues and customer escalations.
• Carry out operation resource planning by reviewing cycle time and forecasts provided by the customer.
• Drive and plan the quarter-end closure without any major issues.
• Comply with laws, regulations, and ISO requirements.
• Perform other duties as assigned.

Qualifications

• Minimum three (3) years of experience in logistics or supply chain management with at least one (1) year in supervision or management of logistics or related field.
• Bachelor’s degree programs in supply chain management, logistics, or business administration.
• Record of successful distribution and logistics management.
• Demonstrable ability to lead and manage staff.
• Demonstrated understanding of consumer goods industry.
• Excellent analytical, problem-solving, and organizational skills.
• Ability to work independently and handle multiple projects.
• BS in Business Administration, Logistics, or Supply Chain.
• Additional experience/education may be required by contract or assignment.

To be considered for this position you must have valid rights to work and live in Malaysia