Manager,Category & Trade Solutions

SC Johnson; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading consumer goods company in Kuala Lumpur is seeking a strategic Sales Operations Manager to lead the Category & Trade Solutions function. This role involves driving Route-to-Market strategy, sales analytics, and collaborating with cross-functional teams to achieve commercial excellence. The ideal candidate has a Bachelor's degree in Business Administration and a minimum of 10 years experience in FMCG sales, along with strong analytical and leadership skills. Competitive compensation and benefits are offered.

Benefits

Competitive compensation

Benefits

Opportunities for growth

Qualifications

• Minimum 10 years of experience in FMCG sales, including GT channel and internal sales ops.
• Fluent in English with excellent communication skills.
• Deep understanding of GT/MT channel strategies.

Responsibilities

• Champion Route-to-Market strategies and define success metrics across channels.
• Lead sales forecasting and analytics using tools like DIAL, DMS, Nielsen.
• Drive category management initiatives including planograms and merchandising.
• Manage trade spend budgets and ensure compliance with financial processes.
• Collaborate with Customer Marketing and Retail Operations for perfect store execution.

Skills

Leadership

Analytical skills

Project management

Communication

Influencing abilities

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Office

Sales systems

Syndicated data tools (e.g., Nielsen, Dunnhumby)

Job description

Overview

SC Johnson is a fifth-generation family company built on the spirit of our people. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

SC Johnson is seeking a strategic and analytical Sales Operations Manager to lead our Category & Trade Solutions function in Malaysia. This role is pivotal in driving Route-to-Market strategy, sales analytics, in-store execution, and trade spend optimization. You’ll work closely with cross-functional teams including marketing, finance, and demand planning to ensure commercial excellence and operational efficiency.

Essential Duties and Responsibilities

• Champion Route-to-Market strategies and define success metrics across channels
• Lead sales forecasting and analytics using tools like DIAL, DMS, Nielsen
• Drive category management initiatives including planograms and merchandising
• Manage trade spend budgets and ensure compliance with financial processes
• Oversee sales tools deployment and ensure alignment with business needs
• Collaborate with Customer Marketing and Retail Operations for perfect store execution
• Supervise and develop a team of Associates in Sales Analysis and Merchandising
• Support sales incentive planning, KPI tracking, and budget setting

Required Skills / Experience / Competencies

• Bachelor’s degree in Business Administration or related field
• Minimum 10 years of experience in FMCG sales, including GT channel and internal sales ops
• Strong leadership, analytical, and project management skills
• Fluent in English with excellent communication and influencing abilities
• Proficiency in Microsoft Office and sales systems
• Deep understanding of GT/MT channel strategies

Preferred Skills

• Experience with syndicated data tools (e.g., Nielsen, Dunnhumby)
• Proven ability to manage cross-functional teams and deliver results
• Strong attention to detail and execution excellence
• Self-starter with integrity and team-building capabilities

Why Join Us?

• Be part of a global company committed to sustainability and innovation
• Work in a dynamic, collaborative environment with opportunities for growth
• Competitive compensation and benefits
• Office-based role with occasional domestic travel

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

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