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A leading financial solutions provider is seeking a Manager for the Business Development Sales Unit in Kuala Lumpur. Responsibilities include acquiring and servicing business from Financial Institutions, ensuring satisfaction of partners and customers. The ideal candidate should have at least 2 years of experience in the Takaful environment, a degree in Banking or a related field, and strong IT proficiency. The role requires a customer-focused mindset and the ability to conduct training. This is an on-site full-time position.
Responsible for acquiring and servicing business from designated Financial Institutions (FIs) within the assigned geographic area, with the goal of achieving departmental revenue and profit targets while consistently ensuring customer and business partner satisfaction.
Key responsibilities:
Manage issues pertaining with back-end processes to deliver what is expected from GETB to partners and customers in general.
Monitor the respective channel performance and qualification in all contests.
Prepare and implement all planned activities and visitation according to the requirements needed by the business channels.
Assist the business channel by providing information, customer service, participate in marketing activities and marketing support within the region.
Act as liaison officer between business channel and Company.
Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
Highlights any potential concerns /risks and proactively shares best risk management practices.
Must be a formal degree holder in Banking, Insurance, Actuarial or Marketing or any other higher professional qualification(s) is an added advantage
At least 2 years’ experience in Takaful environment. Bancatakaful / Banking exposure is an advantage
IT literate and well versed in Microsoft products i.e. Excel, word and PowerPoint • Strong business acumen and sense of urgency
Customer focused / Team Player
Able to conduct training
Have knowledge on the Takaful Act and Shariah
Key Competencies: System knowledge, Marketing Best Practices, Product Knowledge, Cross Functional Knowledge, IT related knowledge
Management Competencies: Industry Knowledge and Business Acumen, Innovation, Leadership
Personal Attributes: Integrity, Information seeking, Involvement Passion for Excellence, Performance orientation, Thoroughness
Able to work under a high-pressure environment
A self-starter and independent
Flexible in terms of working hours and mobile.
High level of integrity, takes accountability of work and good attitude over teamwork.
Takes initiative to improve current state of things and adaptable to embrace new changes.
Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.