Manager - Business Continuity Management

Progressive Insurance Bhd; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading insurance firm in Kuala Lumpur is seeking a Business Continuity Manager to ensure organizational resilience during disruptions. The candidate will be responsible for developing comprehensive business continuity plans, conducting risk assessments, and managing recovery efforts. Ideal candidates should have at least 5 years of relevant experience and strong project management skills. This role offers an opportunity to make an impactful contribution in crisis situations.

Qualifications

• Minimum of 5 years of experience in business continuity management or related field.
• Experience in developing and implementing business continuity plans.
• Strong knowledge of technology systems and infrastructure.

Responsibilities

• Develop and maintain business continuity program.
• Conduct risk assessments to identify threats.
• Lead response and recovery efforts during incidents.

Skills

Analytical skills

Problem-solving skills

Project management

Stakeholder engagement

Education

Bachelor's degree in business administration or related field

Professional certifications in business continuity management

Job description

Manager - Business Continuity Management

The Business Continuity Manager will play a crucial role in ensuring the continuity and resilience of the Company during unexpected disruptions or crises. The candidate will be responsible for developing and implementing comprehensive business continuity plans and strategies, conducting risk assessments, and coordinating recovery efforts. This role requires strong analytical, problem-solving, and project management skills, as well as the ability to work effectively with stakeholders at all levels of the Company. The position will report directly to Chief Risk Officer.

Responsibilities

• Develop and maintain an up-to-date business continuity program, including policies, procedures, and plans, in alignment with industry best practices and regulatory requirements.
• Conduct thorough risk assessments to identify potential threats and vulnerabilities to the Company's operations, systems, and infrastructure.
• Collaborate with cross-functional teams to ensure the development and testing of business continuity and disaster recovery plans for critical business functions and systems.
• Coordinate and facilitate regular training and awareness programs to enhance the Company's preparedness and response capabilities.
• Establish and maintain effective communication channels and protocols to ensure timely and accurate dissemination of information during a crisis or disruption.
• Conduct regular exercises and simulations to assess the effectiveness of business continuity plans and identify areas for improvement.
• Monitor and evaluate emerging trends, technologies, and regulatory changes related to business continuity management, and make recommendations for enhancements to the program as necessary.
• Serve as a point of contact for internal and external stakeholders during a crisis or disruption, providing guidance and support.
• Lead the response and recovery efforts during incidents, ensuring that appropriate actions are taken to minimize the impact on the Company's operations and reputation.
• Prepare and present reports and recommendations to senior management and executive leadership on the status of the business continuity program.

Qualifications

• Bachelor's degree in business administration, risk management, or a related field.
• Professional certifications in business continuity management is an added advantage.
• Minimum of 5 years of experience in business continuity management or a related field, with a proven track record of success.
• Experience in developing and implementing business continuity plans and strategies within an organizational structure.
• Experience in conducting risk assessments and business impact analyses.
• Familiarity with regulatory requirements related to business continuity management.
• Experience in leading and facilitating crisis management exercises and simulations.
• Demonstrated ability to effectively coordinate and collaborate with cross-functional teams and external stakeholders.
• Strong knowledge of technology systems and infrastructure, with the ability to assess their vulnerabilities and recommend appropriate controls.