Manager, Business Continuity Management

AirAsia; Kuala Lumpur; On-site; MYR 100,000 - 140,000; Full time

Job summary

A leading airline company in Kuala Lumpur seeks a BCM Manager to develop and implement business continuity and disaster recovery frameworks. Candidates must have at least 5 years of relevant experience and a Bachelor's degree in a related field. The role demands strong leadership and analytical skills, as well as the ability to manage diverse teams and stakeholders. The company offers competitive benefits, including health, wellness, and travel perks.

Benefits

Key medical and insurance benefits

Paid time off and wellness programs

Free and discounted flights

Qualifications

• Minimum 5 years prior experience in Enterprise Risk Management, Business Continuity Management, or Information Technology.
• Professional certifications such as CRMP, CISA, or similar are advantageous.
• Experience in project management and the ability to lead diverse teams.

Responsibilities

• Develop and maintain the organization's business continuity framework.
• Conduct risk assessments and business impact analyses.
• Plan and conduct crisis simulation exercises.

Skills

Risk management

Business continuity management

Analytical skills

Stakeholder management

Education

Bachelor's degree in Risk Management, Business Administration, Finance, Law, or a related field

Tools

Microsoft Office

Google Suite

Job description

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JOB DESCRIPTION: The job holder is responsible for developing, implementing, and maintaining the organization's business continuity and disaster recovery frameworks. This role ensures that the company can effectively respond to disruptive incidents, safeguard critical business functions, and minimize downtime in the event of unforeseen crises. The role involves conducting risk assessments, business impact analyses (BIA), and scenario testing to enhance the organization's resilience.

The job holder will also be required to coordinate the Enterprise Risk Management (ERM) process within the Group. This would entail that elements of cyber and ICT risks are properly identified, assessed, mitigated and reported in line with the internal guidelines and regulatory requirements.

Given the evolving nature of cybersecurity threats, natural disasters, regulatory changes, and operational risks, the BCM Manager must stay ahead of emerging trends and continuously refine continuity strategies.

The position demands strong leadership, strategic thinking, and the ability to manage high‑pressure situations effectively.

YOUR ROLE AS A:

Manager, BCM

WHAT YOU’LL CHAMPION:

• Propose to the Group Head in developing an effective BCM framework, policy and procedures, while ensuring periodic review, to ensure its relevance to the operating environment.
• Facilitate the implementation of risk management processes of identification, assessment on adequacy of control, monitoring and compilation of ICT and cyber risks by the business units/ entities for Board reporting in accordance with the Risk Management Policy.
• Integrate Risk Management with strategic management process towards a successful delivery of BCM strategy as aligned with Management and Board expectations.
• Plan, conduct, and debrief crisis simulation exercises to test the adequacy of existing BCP plans and strategies.
• Act as a coordinator for Business Continuity/ Recovery efforts after a disruption event.
• Liaise with the core department and teams to identify gaps, set recovery time objectives and convey business needs/expectations.
• Assist the Business to design BCP goals, objectives and scope for an effective BCP Plan.
• Work closely with Information Technology to ensure the Disaster Recovery plans for critical systems and applications are consistent with the business functions developed for the Group.
• Facilitate an effective reporting and monitoring mechanism in ensuring prompt identification, assessment and action plans formulation to address BCM/ ERM issues that warrant attention of the Management and the Board.
• Assist the Group Head on appropriate reporting to the Board and associated Board Committees of related companies.
• Establish and enhance relationships across BCM network to establish brand and credibility as an expert and collaborate across various efforts.
• Engage with assurance functions (Group Audit, External Auditors - where required) and other control functions for effective management of BCM/ ERM within the Group.
• Facilitate the appointments of Business Continuity/ Risk Officers within the Group for effective implementation of BCM/ ERM processes.
• Coordinating training and organizing awareness programs and sharing of BCM/ ERM best practice across the Group.
• Assist in management of the overall engagement including making plans, budgets, and schedules.
• Coach, mentor and train team members towards the right BCM/ERM implementation.
• Any other tasks delegated by the Group Head.

WHO YOU ARE:

• Bachelor's degree in Risk Management, Business Administration, Finance, Law, or a related field with a minimum 5 years prior experience in Enterprise Risk Management, Business Continuity Management, Information Technology or Operations.
• Professional certifications such as Certified Risk Management Professional (CRMP), Certified Information Systems Auditor (CISA), IT Disaster Recovery, or Crisis Management (e.g., CRISC, CISM, PMP, ICOR, ARM) will be an added advantage.
• Experience with doing presentations, reports and minutes; able to prioritize, focus, persevere, manage time well and aim to deliver from start to finish (good project management skills).
• Proficient in areas such as risk management, business continuity management, compliance, integrity, governance and/ or process improvement.
• Experience in leading, managing and collaborating with diverse personnel/ teams from different cultures in multiple geographical locations.
• Proficient in ISO 31000 (Risk Management), ISO 22301 (Business Continuity), and/ or other similar frameworks and methodology is an added advantage.
• Positive work attitude, flexible, able to work independently and willing to take on new challenges.
• Excellent communication and stakeholder management abilities.
• Willing to travel and lead BCM and Risk Management related activities.
• Strong analytical and problem‑solving skills, with the ability to challenge existing practices and identify gaps in business continuity and resilience processes.
• Excellent communication and influencing skills to engage stakeholders at all levels and drive adoption of BCM initiatives.
• Able to analyze and interpret data (financial and non‑financial) and process flow adequately.
• Proficient with Microsoft Office (Excel, Word, Powerpoint etc) or Google Suite programs (Gsheet, Gdocs, Google dashboard etc).

WHAT YOU’LL ENJOY:

• Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.
• Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities.
• Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.
• Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners.
• A unique Allstar culture like no other.

OUR HIRING PROCESS:

• Application received
• Interview(s) and assessment(s)
• Background check and/or other assessments
• Offer and negotiation

AirAsia has been the World's Best Low‑Cost Airline for 16 consecutive years with over 800 million guests flown. We continue to champion dreams, serve the underserved and connect the world and ASEAN like no other so now everyone can fly.

Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You’ll know us as the ‘Now Everyone Can Fly’ airline (if you don’t, we’re definitely older than you).