Manager, Account

Vistra; Johor Bahru; Hybrid; MYR 80,000 - 150,000; Full time

Job summary

A leading global business service provider is seeking a Manager, Account for their Johor Bahru office. This full-time position requires a minimum of 7 years in accounting, including people management. The role involves leading a team, ensuring high-quality client servicing, and driving continuous process improvement. The ideal candidate should have strong communication skills and a relevant degree or professional certificate. Competitive benefits and flexible work arrangements offered.

Benefits

Flexible hybrid working arrangement

Comprehensive medical insurance

Internal mentorship programme

Qualifications

• Minimum 7 years of experience in accounting with people management experience.
• Good command of spoken and written English.
• Strong time-management skills and prioritisation judgement.

Responsibilities

• Lead the Client Accounting/Trust Accounting team to meet KPIs.
• Oversee capacity planning and resource optimisation.
• Strengthen client relationships through proactive communication.
• Drive continuous improvement and enhance processes.
• Coach and develop team members.

Skills

People management

Time management

Communication

Education

Degree in Accounting

ACCA, CIMA, MIA

Job description

Overview

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

We have an exciting opportunity for you to join our team as Manager, Account based in Johor Bahru, Malaysia. Reporting to the Senior Manager, this full‑time and permanent position is based in Malaysia and offers regional coverage, allowing you to make a significant impact to our Financial Accounting department and its growth.

Key Responsibilities

• Lead and manage the Client Accounting/Trust Accounting team to deliver high‑quality client servicing, ensuring KPIs, TATs, governance and regulatory requirements are consistently met.
• Oversee capacity planning, workload allocation and resource optimisation to maintain operational efficiency and profitability.
• Strengthen client relationships through proactive communication, issue resolution, onboarding support and contribution to business‑development opportunities.
• Drive continuous improvement by enhancing processes, implementing automation initiatives and supporting the evolution of the SSC operating model.
• Develop, coach and upskill team members to build professional competence and foster a productive, engaged and high‑performing work environment.

Qualifications

• Minimum 7 years of working experience in accounting role with people‑management experience.
• Degree holder in Accounting or any relevant professional certificate such as ACCA, CIMA, MIA.
• Good command of both spoken and written English.
• Time‑management skills and good judgement in prioritising deliverables.

Company Benefits

• Flexible hybrid working arrangement after completion of probation period.
• Comprehensive medical insurance and dental coverage, wellness reimbursement and competitive leave entitlement.
• Internal mentorship programme and reimbursement of professional membership fees for certifications such as ICSA, CPA, STEP, ACCA, MIA, etc.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!