MANAGER

RELIACRAFT TECHNOLOGIES SDN BHD; Sungai Petani; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology company in Malaysia is looking for a Manager to oversee operations at their Kedah location. Responsibilities include managing daily operations, overseeing staff recruitment and training, and developing strategic plans. The ideal candidate will have at least 5 years of managerial experience in retail, strong leadership skills, and a proven track record in operational excellence. Competitive salary and benefits offered.

Benefits

Comprehensive medical and health insurance

Attractive bonus and incentive schemes

Opportunities for professional development

Flexible work arrangements

Collaborative company culture

Qualifications

• Minimum 5 years of experience in a managerial role within retail or consumer products.
• Proven track record of managing a team and driving operational excellence.
• Strong leadership, problem-solving, and decision-making skills.

Responsibilities

• Manage daily operations of Bandar Laguna Merbok branch.
• Oversee recruitment, training, and management of store personnel.
• Develop and implement strategic plans to drive sales and improve performance.
• Monitor key performance indicators and implement improvements.
• Liaise with head office and ensure compliance with regulations.

Skills

Leadership

Problem-solving

Communication

Data analysis

Understanding of retail industry

Job description

About the role

Reliacraft Technologies Sdn Bhd, a leading technology company in Malaysia, is seeking a highly motivated and experienced Manager to join their dynamic team. As the Manager, you will be responsible for overseeing all aspects of the company's operations at our Bandar Laguna Merbok, Kedah location. This is a full‑time position with opportunities for growth and development within the organisation.

What you’ll be doing

• Manage and coordinate the daily operations of the Bandar Laguna Merbok branch, ensuring efficient and effective service delivery.
• Oversee the recruitment, training, and management of the store’s personnel, ensuring they are equipped with the necessary skills and knowledge to provide exceptional customer service.
• Develop and implement strategic plans to drive sales, increase customer satisfaction, and improve overall branch performance.
• Monitor and analyse key performance indicators, identify areas for improvement, and implement corrective measures as needed.
• Liaise with the head office and other stakeholders to ensure seamless communication and alignment with the company’s overall objectives.
• Ensure compliance with all relevant laws, regulations, and company policies.
• Contribute to the development and implementation of innovative solutions and strategies to enhance the customer experience.

What we’re looking for

• Minimum 5 years of experience in a similar managerial role within the retail or consumer products industry.
• Proven track record of successfully managing a team and driving operational excellence.
• Strong leadership, problem‑solving, and decision‑making skills.
• Excellent communication and interpersonal skills, with the ability to effectively liaise with both internal and external stakeholders.
• Proficient in data analysis and the ability to use it to drive strategic decision‑making.
• Thorough understanding of the retail industry, including current trends and best practices.
• Ability to work independently and as part of a team.

What we offer

At Reliacraft Technologies, we believe in creating a supportive and nurturing work environment for our employees. We offer competitive remuneration, opportunities for career advancement, and a range of benefits, including:

• Comprehensive medical and health insurance coverage.
• Attractive bonus and incentive schemes.
• Opportunities for professional development and training.
• Flexible work arrangements to support work‑life balance.
• A collaborative and dynamic company culture.

We encourage you to apply now if you are excited about this opportunity and believe you have the skills and experience to excel in this role.

Application questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years’ experience do you have as a manager / team lead?
• Do you have customer service experience?
• Do you have experience in a sales role?
• How many years of retail management experience do you have?
• Do you have experience with inventory management?