Management Trainee/Supervisor

Asia Food City Management Sdn Bhd; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading food management company based in Kuala Lumpur is seeking a proactive individual to supervise daily operations and maintain exceptional standards. This role involves training store managers on sales, customer service techniques, and leading marketing initiatives. The ideal candidate will demonstrate strong leadership potential, analytical skills, and a deep passion for enhancing customer satisfaction. Join us to drive success in our franchise stores within a dynamic environment.

Qualifications

• Strong passion for delighting customers.
• Ability to motivate teams and drive operational excellence.
• Proven skills in problem-solving and data analysis.

Responsibilities

• Support and supervise daily operations to maintain standards.
• Train and assist store managers on sales and customer service.
• Design and complete marketing activities to increase sales.
• Lead new outlet training and ensure quality setup.
• Visit stores to evaluate operations and efficiency.

Skills

Customer service

Leadership

Analytical skills

Problem-solving

Job description

Asia Food City Management Sdn Bhd – Kuala Lumpur, Kuala Lumpur

Support and supervise daily operations to maintain company standards in Quality, Service, and Cleanliness.

Train and assist store managers in effective sales, customer service, and supervisory techniques.

Design and jointly complete marketing activities for customers to increase franchise store sales.

Lead pre-opening training and ensure quality setup for new outlets.

Visit stores to evaluate operations, cleanliness and efficiency of each area.

Collaborate with various departments to ensure consistent operational standards across all stores.

Participate in rotational training across key departments to gain comprehensive management knowledge.

Analyze sales and performance data to identify areas for improvement.

Take initiative to identify operational issues and propose practical solutions.

Communicate effectively with store teams and management to ensure smooth coordination of daily operations.

Other Requirements

High energy and a strong passion for delighting customers.

Drive and resourcefulness to achieve results.

Strong management and leadership potential with the ability to motivate teams.

Good analytical and problem-solving skills.