Management Trainee 管理培训生 (Manager Track)

Initia International Sdn. Bhd.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading F&B company in Kuala Lumpur is seeking a motivated Management Trainee. This role involves a structured training program to develop management and leadership skills across operations. Fresh graduates are encouraged to apply, with opportunities for advancement and competitive benefits. Strong communication skills and a customer-oriented mindset are essential.

Benefits

Structured career development

Grooming Allowances

Staff Discounts across INITIA brands

Qualifications

• Fresh graduates are welcome to apply.
• Strong verbal and written communication skills required.
• Ability to communicate in Mandarin, Korean, or Japanese is an advantage.

Responsibilities

• Understand daily operations and customer engagement.
• Support the Outlet Manager in day-to-day operations.
• Engage with customers and address their needs professionally.

Skills

Effective communication

Customer-oriented

Leadership qualities

Willingness to learn

Education

Bachelor's Degree in Management or Business

Job description

Job Level : Junior Executive / Trainee

Department: Operations Department - F&B (Front of the House)

Rate : RM 4,500

Location : The Exchange TRX, KLGCC, KLCC, Mont Kiara

Working days : 5-6 days a week

Overall Job Objectives:

As a Management Trainee, you will undergo a comprehensive training program designed to provide you with exposure to various aspects of the business. You will gain hands-on experience in key operational functions, and receive mentorship from senior leaders. This role is intended for individuals with high potential who are eager to develop management and leadership skills, aiming for future leadership positions or on a Managerial Track.

CORE RESPONSIBILITIES:

Develop a strong understanding of daily F&B outlet operations, including service flow, product offerings, and customer engagement.

Support the Outlet Manager in ensuring smooth, efficient day-to-day operations while maintaining high service and product quality standards.

Take part in strategic planning and execution of outlet initiatives and business goals.

Assist with implementing operational policies, managing shift duties, and guiding team members to maintain consistency and service excellence.

Engage with customers, address their needs and feedback professionally, and help deliver an exceptional dining experience that encourages customer satisfaction and loyalty.

JOB SPECIFICATIONS:

Graduate of Bachelor's Degree in Management or Business or any related course.

Fresh graduates are welcome to apply!

Passionate about being trained in Operations and willing to learn.

Strong & effective verbal and written communication skills.

Can speak Mandarin, Korean, or Japanese will be an advantage but not required.

Customer-oriented, confident, and a leader type.

KEY DELIVERABLES:

• Provide management and administrative support.
• Participate in structured training programs to learn about company processes, systems, and tools.
• Gain in-depth understanding of the organization's products, services, and market position.

BENEFITS OF THE ROLE:

• Structured career development and advancement opportunities.
• One-year rotational program that will give you exposure to various roles within the F&B Operations.
• Intensive all-operations training to hone you into becoming one of our future managers.
• Competitive base salary, incentives and reward schemes.
• Grooming Allowances and Staff Discounts across INITIA brands.

We're a celebration of flavors, culture, and innovation.

Your application will include the following questions:

• How many years' experience do you have as a Management Trainee?
• Which of the following statements best describes your right to work in Malaysia?
• How would you rate your Mandarin language skills?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Do you have customer service experience?
• Which of the following languages are you fluent in?