Management Trainee

LBS Services; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading professional services provider in Kuala Lumpur seeks a Management Trainee to gain valuable experience across various departments. The role involves structured training in operations, customer service, and sales, preparing the trainee for future supervisory roles. Ideal candidates are fresh graduates with a diploma or bachelor's degree, excellent communication skills, and a strong willingness to learn. The company offers competitive remuneration and career advancement opportunities in a collaborative work culture.

Benefits

Comprehensive training programs

Competitive remuneration and benefits

Work-life balance initiatives

Qualifications

• Fresh graduates are welcome; training will be provided.
• Able to work both in office and onsite environments.
• Interest in service operations or environmental health.

Responsibilities

• Assist technicians in onsite pest control and hygiene servicing.
• Handle basic customer enquiries and complaints.
• Support sales team in lead generation and customer presentations.

Skills

Good communication skills

Willingness to learn

Basic computer skills

Education

Diploma or Bachelor’s degree in any field

Job description

About the role

This is an exciting opportunity to join LBS SERVICES (MALAYSIA) SDN. BHD. as a Management Trainee. In this full‑time role based in Kuala Lumpur, you will have the chance to gain valuable experience and develop your skills across various departments within the company. Through a comprehensive training programme, you’ll learn how to effectively manage business operations and contribute to the overall success of the organization.

Job Summary

The Management Trainee will undergo structured training across various departments including operations, customer service, sales, pest control servicing, and hygiene unit management. The role prepares the trainee to eventually take on supervisory or management responsibilities. The trainee will learn how daily servicing is executed, how customer issues are handled, and how operational efficiency is maintained within the pest control and hygiene service industry.

Key Responsibilities

1. Operations & Field Training

• Assist technicians in onsite pest control and hygiene servicing to understand workflow.
• Learn service standards, safety requirements, and equipment usage.
• Support route scheduling, job coordination, and service verification.

2. Administrative & Customer Service

• Assist with preparing scheduling, service reports, quotations, and job documents.
• Handle basic customer enquiries, complaints, and service follow‑ups.
• Coordinate with internal teams to support seamless service delivery.

3. Sales & Business Support

• Learn how to prepare proposals, quotations, and service packages.
• Support sales team in lead generation and customer presentations.
• Observe negotiation and contract renewal processes.
• Door to Door Sales Training.

4. Management & Reporting

• Prepare weekly progress reports and assist in operational planning.
• Participate in management meetings and training workshops.
• Support initiatives to improve service efficiency and customer satisfaction.

Requirements

• Diploma or Bachelor’s degree in any field (Business, Science, or Operations preferred).
• Fresh graduates are welcome; training will be provided.
• Good communication skills in English and local languages.
• Strong willingness to learn, adapt, and take on responsibilities.
• Able to work both in office and onsite environments.

Additional Advantages

• Interest in service operations, facilities management, or environmental health.
• Ability to handle customer interactions confidently.
• Basic computer skills (Excel, Word, email).

Career Progression

After completing the training programme, the candidate may progress to:

• Operations Supervisor / Manager
• Sales Supervisor / Manager

What we offer

• Comprehensive training and development programmes to enhance your skills and knowledge.
• Opportunities for career progression and cross‑functional growth within the organization.
• Competitive remuneration and benefits package, including performance‑based bonuses and incentives.
• A collaborative and team‑oriented work culture that values innovation and personal growth.
• Work‑life balance initiatives, such as flexible working arrangements and wellness programmes.

About us

LBS SERVICES (MALAYSIA) SDN. BHD. is a leading provider of professional services in the Malaysian market. With a strong focus on excellence, innovation, and customer satisfaction, we have established a reputation for delivering high‑quality solutions to our diverse client base. As a rapidly growing organization, we are committed to investing in the development of our people and creating a dynamic, supportive, and rewarding work environment.

If you’re ready to embark on an exciting career journey and contribute to the growth of LBS SERVICES (MALAYSIA) SDN. BHD., we encourage you to apply for this role now.

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