Malaysia - Senior Boarding Officer / Team Leader

Inchcape Shipping Services; Pasir Gudang; On-site; MYR 50,000 - 70,000; Full time

Job summary

A logistics and shipping services company based in Pasir Gudang is seeking a Talent Acquisition Leader. The role involves port call planning, effective communication with stakeholders, ensuring legal compliance, and utilizing ISS systems. Ideal candidates will have at least 5 years in the ship agency service industry and a diploma in Maritime Studies. Strong hard and soft skills are essential for this position.

Qualifications

• At least 5 years of working experience in ship agency service industry with track records.

Responsibilities

• Expedite port call turnaround and maintain cost-effectiveness.
• Monitor port call progress to protect Principals’ interests.
• Ensure all cargo-related requirements are understood and communicated.

Skills

MS Word

MS Excel

MS Outlook

Written and spoken English

Port and Immigration documentation

Adaptability and Change

Effective Communication

Flexibility

Planning and Delivery

Problem-Solving

Integrity

Interpersonal Skill

Inter-cultural competence

Responsibility

Risk Analysis

Teamwork

Time Management

Trainer

Work Ethic

Education

GCE 'O' Level with credit in English and Mathematics

Diploma in Maritime Studies

Job description

Talent Acquisition Leader @ Inchcape | Technical Recruiting

Duties and Responsibilities:

Port Call Planning / Execution:

• Expedite port call turnaround and in the most cost-effective manner.
• Closely monitor port call progress and ensure Principals’ best interest are always protected.
• Ensure all requirements relating to cargo matters are well understood and relayed to Manager and other relevant parties.
• Ensure mandatory use of One-Da / Optic / Diaboss and etc system as reporting tool in compliance with company policy and KPI.

Effective Communication:

• Concise and timely communication with authorised recipients and stakeholders.
• This includes but is not limited to routine pre-arrival, progress, port call updates and post-call enquiries.

Provide local expert advice:

Keeping abreast of latest development in relevant regulations, industry and ISS Policies and Procedures from official sources.

Legal Compliance:

Ensure services provided comply with local law/regulations and ISS Policies/Procedures.

Statutory Declarations:

Timely and truthful declarations to the following, but not limited to:

• Immigration and Checkpoint Authority
• Maritime and Port Authority
• Customs and Excise Department
• National Environment Agency
• Security/Enforcement Agencies
• Operators / Management of facility involved

Utilisation of ISS Systems:

Ensure full utilisation of all ISS systems (OneDA and Optics) according to Standard Operating Procedures.

Skills:

Hard skills (Intermediate):

• MS Word
• MS Excel

Hard skills (Advanced):

MS Outlook

Written and spoken English

Port and Immigration documentation

Soft skills (Advanced):

• Adaptability and Change
• Effective Communication
• Flexibility
• Planning and Delivery
• Problem-Solving
• Integrity
• Interpersonal Skill
• Inter-cultural competence
• Responsibility
• Risk Analysis
• Teamwork
• Time Management
• Trainer
• Work Ethic

Experience:

At least 5 year of working experience in ship agency service industry with track records.

Qualifications:

• At least GCE “O” Level with credit in English and Mathematics
• Diploma in Maritime Studies