Maintenance Manager

CHM Hotels; George Town; On-site; MYR 48,000 - 60,000; Full time

Job summary

A leading hotel chain in Penang is seeking a Maintenance Manager who will oversee all operations of the Physical Plant, ensure high maintenance standards, and lead the emergency response team. The ideal candidate should possess a Professional Diploma in Engineering and have at least 3 years of experience in managing hotel building systems. Skills in problem-solving, technical expertise, and team management are essential for success in this role. Knowledge of local laws is beneficial.

Qualifications

• Minimum of 3 years of directly related experience in hotel building systems.
• In-depth knowledge of HVAC, electrical, plumbing, fire/life safety, and control systems.
• Certified with Chargeman BO will be an added advantage.

Responsibilities

• Prepare budget estimates for maintenance budget.
• Document and report all maintenance activities.
• Develop and implement maintenance policies and procedures.
• Collect and prioritize maintenance service requests.
• Oversee and manage maintenance contracts and systems.
• Act as liaison between Operations Department and other departments.

Skills

General Maintenance Skills

Problem Solving

Technical Expertise

Time Management

Teamwork

Strong Work Ethic

Education

Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic and Mechanical)

Job description

Responsibilities include but not limited to:

• Prepare budget estimates for Maintenance budget.
• Document and report all maintenance activities.
• Develops, implements, and updates maintenance policies and procedures.
• Collects, prioritizes, and assigns for fulfils maintenance service requests in a timely, efficient manner.
• Prepare contract documents reflecting scope of work.
• Monitor the construction process to assure compliance with contract documents.
• Coordinate all work with user and Internal Support Groups.
• Maintain complete project files recording progress, approvals, financial data and contracts.
• Perform final inspections, punch list exceptions, and expedite corrective action.
• Responsible for the total operation and maintenance of the Physical Plant.
• Supervises the maintenance of buildings to the high standards of construction.
• Develops the Capital Budget and annual maintenance budgets.
• Oversees construction, remodelling and maintenance to all buildings.
• Oversees and manages maintenance contracts, electrical systems, phone systems, fire panels, emergency response systems and disaster preparedness.
• Develops vendor relationships and negotiate contracts for maintenance services when appropriate makes recommendations to General/Resident Manager.
• Carries out supervisory responsibilities in accordance with the hotel's policies and applicable laws: Interviewing, hiring, and training employees.
• Planning, assigning, and directing work.
• They will lead the emergency response team for all facility issues.
• Appraising performance; rewarding and disciplining employees.
• Assisting in the oversight of capital and operational budget.
• Development of policies and procedures which successfully provide efficient and effective services.
• Provide sound employee relations practices in accordance with company guidelines.
• Research and implement improvements in building products and/or systems which will serve to better utilize human and financial resources.
• Act as liaison between Operations Department and other departments, including local and state agencies.
• Remain current on all government laws, rules and regulations pertaining to the position, and ensure regulatory compliance.
• Coordinate all safety policies within the department.
• Prepare written reports as required.

Qualifications and Skills:

• Candidate must possess at least a Professional Certificate, Diploma/ Advanced/ Higher/ Graduate Diploma in Engineering (Electrical/ Electronic and Mechanical) or equivalent.
• Minimum of 3 years of directly related experience in the operation, installation and maintenance of hotel building systems with in depth technical understanding and knowledge of all HVAC, electrical, plumbing, fire/life safety, and control systems.
• In-depth working knowledge of all aspects of building systems and operations, contractual maintenance, construction and related services, and local laws and building codes pertaining to building operations and safety.
• Certified with Chargeman BO will be an added advantage.
• Required language(s): English, Bahasa Malaysia.
• Required skill(s): General Maintenance Skills, Problem Solving, Technical Expertise, Time Management, Teamwork, Strong Work Ethic and equivalent.
• Experience in Hospitality Industries are most welcome.