Luxury Store Manager — Brand Experience & Growth Leader

BoF Careers; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A renowned luxury brand in Kuala Lumpur is seeking a Store Manager to lead the store's performance and enhance client experience. The ideal candidate will drive sales, develop business plans, and uphold customer service excellence. Responsibilities include managing a motivated team, fostering client relationships, and implementing store strategies in line with company guidelines. A degree in Retail Management is preferred, with fluency in local and English languages. This role promotes inclusivity and diversity in the workplace.

Qualifications

• Ability to motivate and manage a team effectively.
• Strong understanding of customer service principles.
• Passion for luxury, fashion, art, and design.

Responsibilities

• Drive and maximise sales performances.
• Foster a Client centric mindset.
• Promote team growth and effective communication.
• Develop sales strategies with merchandising teams.

Skills

Business driven

Leadership and team management

Strong customer service mindset

Market and product knowledge

Ability to motivate and persuade people

Local and English languages

Education

Business / Retail Management degree or equivalent

Job description

A renowned luxury brand in Kuala Lumpur is seeking a Store Manager to lead the store's performance and enhance client experience. The ideal candidate will drive sales, develop business plans, and uphold customer service excellence. Responsibilities include managing a motivated team, fostering client relationships, and implementing store strategies in line with company guidelines. A degree in Retail Management is preferred, with fluency in local and English languages. This role promotes inclusivity and diversity in the workplace.