Luxury Retail Supervisor & Assistant Store Manager — KLIA

Valiram (Retail); Sepang; On-site; MYR 61,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Staff development opportunities

Leave benefits

Job summary

Valiram is seeking a Retail Supervisor / Assistant Store Manager for Fashion, Beauty, and F&B at KLIA. Lead and support the store team to hit sales, maintain premium customer service, and uphold brand standards across various luxury brands.

You will manage inventory, supervise rosters, and drive daily operations while working shift hours. Willingness to be based at KLIA Terminals 1 or 2 is required. Health insurance and staff development opportunities are provided.

Qualifications

• Minimum 4–5 years total retail experience with at least 1 year in a supervisory role.
• SPM or Diploma in a related field (desirable).
• Strong communication, negotiation and leadership abilities.
• Proven organisational skills to manage multiple priorities.
• Willing to work shift work, weekends and public holidays.

Responsibilities

• Drive store sales and assist Store Manager to reach targets.
• Maintain high service standards and effective customer experience.
• Ensure compliance with Brand standards, SOPs and code of conduct.
• Oversee stock integrity, inventory counts and price tagging.
• Lead and schedule floor staff in Managers' absence, manage roster and reporting.

Skills

Communication

Negotiation

Leadership

Organisation

Analytical thinking

Education

SPM/Diploma in related field

Job description

Valiram is seeking a Retail Supervisor / Assistant Store Manager for Fashion, Beauty, and F&B at KLIA. Lead and support the store team to hit sales, maintain premium customer service, and uphold brand standards across various luxury brands.

You will manage inventory, supervise rosters, and drive daily operations while working shift hours. Willingness to be based at KLIA Terminals 1 or 2 is required. Health insurance and staff development opportunities are provided.