Luxury Online Jewelry Customer Care Specialist

GOLDFINCHJEWELRY; Bayan Lepas; On-site; MYR 20,000 - 100,000; Full time

Job summary

A luxury online retail company in Penang is seeking a Full-Time Customer Support Specialist to provide exceptional support through online channels. Candidates should possess a positive attitude and strong communication skills. This role involves assisting customers with inquiries and order placements while collaborating with the sales team to meet targets. The position offers an attractive salary package along with opportunities for training and career growth.

Benefits

Attractive salary package

Monthly sales commission

Training and career growth opportunities

Staff purchase privileges

Performance-based rewards

Qualifications

• Positive and customer-focused attitude is essential.
• Strong communication and typing skills required.
• Ability to handle inquiries calmly and professionally.

Responsibilities

• Provide friendly and professional support through various online channels.
• Assist customers with product inquiries and order placements.
• Work closely with the Online Sales team to achieve targets.

Skills

Customer-focused attitude

Strong communication skills

Proactive team player

Job description

A luxury online retail company in Penang is seeking a Full-Time Customer Support Specialist to provide exceptional support through online channels. Candidates should possess a positive attitude and strong communication skills. This role involves assisting customers with inquiries and order placements while collaborating with the sales team to meet targets. The position offers an attractive salary package along with opportunities for training and career growth.